Strange bug not able to see your guest details *Includes Fix*

[Darren88]

Hey guys, 

I was experiencing a strange bug that I could not see my guests details, it would say "Permission Denied" even though I am the listing admin. It seems that the payouts, admin rights etc were being given to my co-host. To fix this I removed my co-host and re-logged my account. (force refresh by pressing ctrl+f5 prior to re-logging)

If there is a better work around, please let me know. However this was the immediate fix for me.

Thanks,

[Branka-and-Silvia0]

@Darren88

you are not the only one, browse this forum and you will find few other posts about it. It seems problems started last week

Until ABB fixes it , it would be good to remove co-host as it seems it creates the problem.

My daughter and I are both admins and have no problems

[Lizzie]

Hello @Darren88,

Nice to meet you. Thank you for highlighting this here.

I wanted to let you know, that Airbnb has now fixed the issue (apologies for the delay!). All affected hosts will also receive an email shortly with more details.

I hope this helps.

Thanks,
Lizzie