My account was suspended today because one guest gave me a fake name.
I asked him to tell me his real name. He stopped communicating. He didn't arrive. Then he reported me.
Under YOUR rules number 12.1, people must not lie, misrepresent or pretend to be someone else.
I had had 3 guests now with fake names or they arrive at my house as somebody else!
Airbnb needs to do more to authenticate guests and NOT suspend host accounts if they insist on guest clarification
Roger, as far as I know, hosts in Italy are obligated to register their guests. So, you, like me, have to see their IDs or passports and take a photo or copy of it or write down their personal informations.
So I don't care what name they put on their Airbnb profiles, I just need their IDs. They usually show it to me on check-in or they send it to me in advance if part of the group arrives later.
I have it written in my house rules and you could write it too.
@Branka-and-Silvia0 I like your idea of asking for ID for proof of guests before checking in. I have been asking since February for names of guests prior to arrival and telephones numbers for registration for Covid check ins. For state rules we now we have check that they are double vaccinated. So this is bringing out honesty on both party's.