payment

in
Texas, United States
Level 2
85 Views

I have not received payment for my last two reservations and cannot get any help from AirBnB.  This has been going on for over a week and I keep getting the run-around from AirBnB with a different excuse each time I call.  FED UP!!  I DO NOT WANT TO WORK FOR FREE!!

Leslie

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2 Replies

Re: payment

in
Leeuwarden, The Netherlands
Level 10

@Leslie41 

Did you check the status of the payouts in the Transaction History pages ?

What "different excuses" did you receive from Airbnb CS ?

Sometines reaching out to AirbnbHelp on Twitter will help.

Please note payout issues useally can take some time to resolve.

Re: payment

in
Texas, United States
Level 2

Hello Emiel,

On AirBnB's system it shows I have been paid.  I sent AirBnB a copy of my ledger on my PayPal account.  It shows all monies received from AirBnB except the last two payments which I have not received.  I have been waiting to be paid since February 28, 2021 and March 3, 2021 for the two reservations.  Each time I call, they say they have escalated the problem but I never hear back from anyone.  Do I need to be looking elsewhere for a hosting company?  The more I search, the more commonplace this seems to be.  Is AirBnB having financial problems?  Any advice would be welcome.  Thank you so much for responding!

Leslie

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