Hi I am new to hosting on airbnb in New Zealand . On my first booking airbnb have charged the guest my price of 3 x night total $750.00 plus the cleaning fee $125.00 plus the service fee $30.19
I expected Airbnb to pay me the $750 plus the $125.00 equals $875.00 but Airbnb are paying me $844.81.
Which means they are getting the service fee from the guest and also from me Airbnb are actually getting $60.38. Is this correct or have they made a mistake.??
Any feed back would be appreciated.
I also think its really frustrating that there is no way to directly contact Airbnb with these queries
Any feedback appreciated
Thanks Bron