Airbnb instant booking mistake

Daniel91
Level 2
Zadar, Croatia

Airbnb instant booking mistake

I closed instant booking and dates, and someone made reservation for tonight, i tryed to cancell it but i cant, please somebody help, could you inform airbnb and let them contact me!!! We need to cancel that
1 Reply 1
Donna15
Level 10
Delft, Netherlands

@Daniel91, you should contact AirBnB immediately and explain the situation.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165

 

You can also reach them via the Help icon at the top of this page.

 

Also, included in any guest reservation itinerary is an AirBnB phone number.

 

More essential reading for hosts.

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100