Cannot provide review on our guest

JennaandSam0
Level 1
Chamonix, France

Cannot provide review on our guest

Hi

It's the first time I have not been given the options to review my last guest - Teri.

Is there a fault with the system? Please can you look into it from your side.

Many thanks

Jenna

5 Replies 5
Manlo-and-Crystal0
Level 1
California, United States

I have the same problem....My guest checked out yesterday, and the review usually available on that day. However, the feature is missing and not able to leave review.

Me as well - must be an Eater weekend issue!

Beth18
Level 1
England, United Kingdom

Yes, exactly the same issue here.  Next guests are about to check in and I need to review the previous ones.

Gerry-And-Rashid0
Level 10
London, United Kingdom

It;s been like this for  about two months now - the invite now takes up to three or  four days to arrive. I tried to contact Airbnb about it but silence is all I got back..

Louis15
Level 1
Sandton, South Africa

Same issue here. I'm slightly concerned, as it was the first time a guest did not seem too happy with their stay, dispite me probing them for more answers as to what their expectations were. Now the guest may think it's because of me that the review process is delayed. This will not be a fair score at all.