Hosting

Custom List Message Item

Welcome to Hosting

Hello everyone,This is a place where you can talk about hosting in a general way. Dive into this board to get to know other hosts, share your experiences, exchange ideas about hosting, and share your host stories.Remember that for more specific questions ... read more

in London, United Kingdom in Hosting
Created 08-06-2017

Dishonest and untrue guest review

Is this another typical Airbnb weaknesses? I really dont think Airbnb really follow their own review policies.So if guest was giving one star review without staying, disappointed because of their own booking mistake, expect entire unit while they booked ... read more

in Jakarta, Indonesia in Hosting
Created 20 hours ago | Latest reply 4m ago by Fred13

How can we prove smoke smell to Airbnb for a claim?

The number of times we're walking into units with horrible cigarette or marijuana smoke odor has skyrocketed the past few months. It's incredibly stressful and costly and we're having trouble proving it to Airbnb for resolution center claims. We write i... read more

in Los Angeles, CA in Hosting
Created yesterday | Latest reply 45m ago by Fred13

Strict cancellation policy ignored by Airbnb

I hope you can share experiences...I have an issue where I had a strict cancellation booking and the guest simply asked the credit card company to reclaim the deposit and Airbnb accepted / claim it has been approved so ‘case closed’ so if this becomes com... read more

in England, United Kingdom in Hosting
Created yesterday | Latest reply 48m ago by Fred13

House Rules “Accept” Button

I got thinking about all the hosts who have said their guests never bothered to read house rules or policies on their listing.This is an ongoing issue that I think can be fixed with the implementation of an “Accept” or “Decline” button for reading and agr... read more

in Windsor, Canada in Hosting
Created 14-09-2020 | Latest reply an hour ago by Russell49

The coded language of a review

I struggle with reviews. I try to be as honest as possible without being unkind. I have noticed that there are a lot of 5 stars out there for guests I would not have given 5 stars to. Digging deeper, there seems to be some common themes and coded language... read more

in Frederick, MD in Hosting
Created 18-09-2019 | Latest reply 2 hours ago by Jessica-and-Henry0

135

Guests who text instead of using Airbnb messaging

Had a few of these. I always encourage my guests to use Airbnb messaging but some text me directly despite this. One guest told me that "hosts prefer this." Is there a reason I am missing that hosts might prefer a direct text message outside the Airbnb s... read more

in Frederick, MD in Hosting
Created 09-09-2020 | Latest reply 3 hours ago by Heidi588

Doesn’t get much more “RED FLAG” than this

In addition to the message: joined 2 years ago, no reviews, no verification, local, wants to book for 1 night. And obviously has not read any of the listing details never mind our house rules, lol. The only odd thing out is it’s not short notice. Now to... read more

in Alberta, Canada in Hosting
Created 19-08-2020 | Latest reply 3 hours ago by Russell49

Hosting travel nurses

Hello, I'm curious about experiences in hosting travel nurses for long term stays. What kind of rates have you offered them, and what rental prices do they often look for? I certainly understand that different locations and markets affect pricing here ... read more

in Saint Louis, MO in Hosting
Created 13-02-2018 | Latest reply 4 hours ago by Susan3858

A Hosting Handbook for (Wise) Dummies

I first used Airbnb as a guest, that was back in 2014. I was vaguely aware of the name but had no idea what it meant. We wanted somewhere on the northern beaches of Sydney in New South Wales to stay for 2 weeks and my youngest daughter said…..’No worries ... read more

in Mount Barker, Australia in Hosting
Created yesterday | Latest reply 5 hours ago by Robin4

Advice | Adults only but families with underage children still booking

Hello All,hope you are well. Concern: Due to my flat not being suitable for children and my insurance policy restricting me from hosting anyone under the age of 18y/o. Putting into place “reasonable restrictions” on my listings and acted upon the “my sp... read more

in London, United Kingdom in Hosting
Created 26-08-2019 | Latest reply 6 hours ago by Emma762

Top contributors

Sarah977

Sayulita, Mexico

14728

26239
Huma0

London, United Kingdom

4062

6096
Ann72

NY, NY

2297

3789
Robin4

Mount Barker, Australia

6614

12375
Andrew0

Berlin, Germany

3171

7536