Need to vent! I had a booking made 2 days before the guests arrived (Wednesday) then on the day they were meant to arrive (Friday) they cancelled. I lost the money for the booking and had also turned down other requests to take her booking.
I get covid is bad but I actually don't believe the guest. She spent 45 minutes talking to me on whatsapp before then going to airbnb support. Is that what you do if you get covid??? Doesn't seem to me it would be your highest priority!
Airbnb are being very generous with our money. How about they pick up the tab if they want to offer this policy?
I asked for proof and was told this wasn't possible. So I have to trust Airbnb who have done nothing to earn trust in previous encounters.
thoughts? They have closed down the conversation and would really prefer to avoid the financial hit.
thanks