We've got the same problem over here! We discoverd bedbugs in the bed, not in the mattress but in the wood.
On friday the terminator will come to clean the place but the costs are 700 euro!!!
I would like to know if AIRBNB give us an amount for cleaning the place.
You can't get in contact with them easaly.
I'm thinking about a special request for my future guests to leave the suitcases on the ground, or in a special plastic box or something.
Not on the bed anymore!!
I'll take out the woodenbed this evening, so the bedbugs will leave, most of them, the terminator will come anyway.
Sorry for my bad English,
kind regards,
Brenda,
The Hague, Holland.