Guest cancels after he checked-in

[Patrick273]

I have had a guest cancel after being in my property of 2 days and simply leave. No comunication with me and nothing from airbnb until I receievd an email from airbnb about 20 minutes after trhey had gone. I called airbnb to be total that I will only be getting 136 euros even though they are supposed to pay out the day after checkin..? Daily rate is 315 euros per days .... How do I stand legally.? Can I pursue airbnb if I can prove the guects have lied,?

[Helen3]

What did Airbnb say when you called them about this.

Either a) they let them cancel under extenuating circumstances b) the guest said there was a problem with the property in which case they should have given you the opportunity to resolve before accepting the cancellation.

In your shoes I would call them and ask.