I rented my house out to four people and between 40/50 were partying in it. Airbnb will not respon

Steven42
Level 1
Austin, TX

I rented my house out to four people and between 40/50 were partying in it. Airbnb will not respon

Has anyone encountered this. Who do I contact. Airbnb will not acknowledge the fact that someone rented my house for 4 people and between 40/50 people were there.. ..

Help
2 Replies 2
Kris12
Level 7
Pattaya, Thailand

I live in the same building as my apartments, so I would notice if too many showed up, and I would turn them away. So this would never happen here.

 

You should contact Airbnb to have this guests blocked from the site and you should make a claim for payment of extra cleaning and whatever was damaged. I am assuming a party with 40-50 people has left it's mark.

 

And I would contact the guest and rip them a new one, how dare they host a party in your house!

Donna15
Level 10
Delft, Netherlands

@Steven42, you might have some luck here.

 

https://community.airbnb.com/t5/Tips-Tricks/Contact-Airbnb-A-Community-Help-Guide/m-p/16165

 

You can reach them as well via the Help link at bottom top of this page.

 

Also, on any guest reservation itinerary is an AirBnB phone number.

 

Or – if you have a Twitter account - try twitter@airbnbhelp. It’s said there’s a quick response.

 

More essential reading for hosts.

https://community.airbnb.com/t5/General-Hosting/Community-Help-Guides/m-p/23100#U23100

 

I agree with @Kris12 that you should flag the guest and report the situation to AirBnB.

 

And definitely give the guest a negative review.