If a guest inquiries about an inquiry which I do not want to do.

Stacy111
Level 1
Boston, MA

If a guest inquiries about an inquiry which I do not want to do.

If a guest is asking for a discount which I do not want to do, do I need to decline the reservation since it is only an inquiry? Will it count against me?

 

3 Replies 3
Emiel1
Level 10
Leeuwarden, The Netherlands

@Stacy111 

Inquiry: Just answer the question within the time limit and that's it. Remove the inquiry (later) from dashboard..

Susan151
Level 10
Somerville, MA

@Stacy111  . For an inquiry, you only need to respond within 24 hours. There is no reason to accept of decline even though the interface makes it appear that you must. Ignore the interface!

Sarah977
Level 10
Sayulita, Mexico

@Stacy111   "Thank you for your interest in my listing. No, I do not offer discounts."

(Neither pre-approve or decline, just send the message)