Does anyone of you have experience with how to handle a fine for illegal movie download by an Airbnb guest?
I have been renting out my apartment and have now been contacted by a Law Firm about illegal movie download while the apartment was rented by an Airbnb guest.
You can try to claim through the resolution center. Laws in different countries are not all the same, and if you did not expressly put a rule not to download illegal content you may have trouble claiming that now. Your guest has to be made aware that this is illegal in your country. See my rules and the statement that I put there to warn my guests.
I've got Notification of copyright infringement and dates when illegal downloads are indicaed are exactly the day we were out of town and only Airbnb guest was at home. I do not know what to do.
@Elise26 this makes it more difficult foer people to use illegal sites. They can still work around it by using a VPN to fully encrypt the traffic but then your service provider can't see it either so no fines or threatening letters.
What Ed and Hugh suggested "Be sure to turn on the peer-to-peer blocking on your router's firewall" blocks this on your router (your router needs to support this option" I was suggesting you also define a custom DNS that limits access as well.
There Re other options like setting up the router to connect to internet via VPN encrypting all traffic.
All of these solutions are fairly technicall, your probably better off finding a local Geek that can help you set it up.
If you want to try I'd recommend a DD-WRT routers (open source fully configurable with features not usually found in residential routers) - you can by these pre-installed https://www.amazon.com/Buffalo-AirStation-HighPower-Wireless-WZR-600DHP/dp/B0096239G0/ref=sr_1_2?s=p...
Once you have this there are some settings which will make it difficult - here is a summary of some best practices and again once setup if they bypass it you provider wont catch you.
I hope this issue has been resolved for you. Moving forward you'd want to state explicitly in the House Rules. Check out my blog on how to Protect your Home Network from Illegal Downloading.
Setting up VPN and Guest Network will protect you from illegal downloads initialized by guests..
Protect your Home Network from Illegal Downloading
Set up Guest Networks and VPN for Airbnb