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Airbnb and Living La vida Local In Australia
The successful Airbnb host is the thoughtful one. Define ‘thoughtful.’ How’s this? Someone who anticipates the needs and wants of guests. Are they young, active, sporty-looking? Pump up the tyres on the mountain bikes. Get out the kayak,SUP, scuba, and
night-life brochures, along with the ‘No Loud Music after 9:30pm’ sign.
Maybe they want to eat out, but cheap and cheerful?
-”There’s the Bowlo and the Rissole.( See Glossary) Don’t worry about driving or taking a cab. They each have a Courtesy Bus. Pick you up and drop you at the door. And yes folks, they do have pokies, lots of’em. There’s karaoke on tonight at the Rissole and the Weekly Texas-Hold ‘em Poker Tournament at the Bowlo . They're clubs, but visitors are welcome, just show some ID at Reception. Let me explain how to order food in the bistro.”
Your Airbnb guests know nothing of this . Oh yes, they’ve got Trip Advisor’s Top Ten recommendations don’t they? But you’ll never guess who wrote those reviews. Same all over the world. The farther you go from the Trevi Fountain, for example, the cheaper, the better, the more authentic, the food. Yes, the menu’s in Italian only, but pause, think, there’s a reason for that.
So, when my guests ask me about their online choice for dinner, I could go along, knowing that within an hour they will be consumed by a growing sense of guilt as they pick over their trussed baby tomatoes, their smashed avocado, their dehydrated or reduced beetroot, and their frozen sheep’s yoghurt and I shudder at the thought of what that might mean. Or, I could mention that back off the beach, ‘Da Mama’s’, known to locals and to locals only, as Da Mamas and Papas, will be going off tonight and that yes maybe I could book a table for them.
That’s what people want, -the local experience. And, as James Taylor and I like to say, “That’s why I’m here.”
So, that’s what I mean about wants. Needs now, that’s a different thing. When guests come back after a long, hot day in the sun, what do they want.? They want a cold drink, maybe a beer. When do they want it? Now. But what do they need? This thought came to me, recently, on recovering from a fainting fit after a long hot day in the sun and too much beer immediately afterwards. What do my guests need? Same as me I suppose. Those hydrolite ice- blocks my doctor told me I’d need to start taking when I went to see him a few months back about some fainting fits I’d been having. There they were in the back of the pantry, 18 left out of a packet of 20.
I had a few ready in the freezer recently when a couple of guests returned from a long hot day in the sun. “Helps replace the salts and electrolytes you lose through exercise,” I explained to Chris and Louise who, I found out later, were both professional lronman distance triathletes, having met while undertaking MA’s in Health Science.
-“That’s very thoughtful of you,“ they said.
Wants and needs.
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Glossary of Terms for Overseas Guests. These are found in every Aussie town.
Bowlo: the local bowling club – as in Colo Bowlo. Cheap drinks and obligatory Chinese restaurant. Cheap and cheerful par excellence. The beef with black bean sauce is good. Lots of pokies.
Rissole: The local RSL (Returned Soldiers’ League) Club -as above but with Roast Dinner Specials Friday Night and Sunday lunch, Schnitzel Night Wednesday and All You Can Eat Pasta Deals Monday and Tuesday (may vary depending on location.) Sometimes known as the ‘Ary’. As in ‘Taree Ary.’ Lots of pokies.
Courtesy Bus: Yes, it’s true. A bus will pick you up at the door and drop you home (see below-Pokies). The term courtesy need not necessarily apply to the driver, but we’re good around here.
Pokies : poker machines, slot machines. The reason for the Courtesy Bus and the cheap drink and food. But who am I to judge?