No Profile Picture but booking was confirmed?!

No Profile Picture but booking was confirmed?!

Our hosting bookings are set to Airbnb's recommended settings i.e. requiring a profile pic, phone and email.

I've just had a booking confimed BUT the guest has not profile pic... What's that about?

2 Replies 2
Marzena4
Level 10
Kraków, Poland

You must contact Airbnb Customer Service - use Twitter or the form: https://www.airbnb.com/help/contact_us#/

// "The only person you can trust is yourself"
Fred13
Level 10
Placencia, Belize

While looking at your listing, I noticed no charge for extra people, a license to group chaos. Addedly, a whopping $1962 security deposit on a unit base price of $314 per night, may make many potential guests very nervous.