Pending verification? Don´t block it!

[Jorge31]

Hi all,

Airbnb has blocked a week in my calendar (in high season) pending ID verification from the guest. However, I have not received a guest enquiry, or any notification whatsoever by Airbnb. I only became aware that the dates were blocked when looking at another platform calendar - that synchs with Airbnb - I was suddenly surprised to a reservation that I was not familiar with!! Of course, the dates are blocked in all my calendars now, as they all syncronise. If the guest ends up not booking, other guests could have easily lost the opportunity of booking those same dates via Airbnb or other platforms. This is plain wrong and Airbnb needs to address it asap. I have read other threads on this same issue, they are months old now. Hosts need to receive a notification, and the dates should not be blocked until the guest has obtained the verifications needed and paid. 

Jorge

[Luis-and-Tati0]

Hi @Jorge31

Please contact Airbnb for your issue… they shouldn’t hold the date for too long (I think it’s 48 hours).. It happens when the guest uses the book it now and they can’t get all the way on the payment…
I think this came to solve the problems when Airbnb sends the message saying they couldn’t collect the payment from the guest…

Luis