For many years we have been loyal to AirBnb. We believed in your values and how you treated hosts....until the pandemic hit.
During the pandemic we thought with the millions set aside that some pain would be alienated (SuperHost Support & Pandemic Cancellation Support). We received a total of $32.00, and we met all the criteria for financial support from the relief fund.
After further analysis, who actually received this grant? We have talked to countless people in Canada and US that met this qualification and received nothing. It’s not about the money, it’s more important that first decisions were made without us, then countless decisions internally that have impacted hosts, then perceived lip service to a major relief fund. The governance and criteria for selection was vague despite countless follow ups.
Today I’m calling on @Airbnb to provide transparency with first name, amount, and country of the entire list of individuals who received these funds to all superhosts. This was $17 million dollars and we lost thousands per month to $0, and shocking we weren’t invited for a grant. We would like transparency if and who received these grants, and more details about allocation. I’ve had enough and it’s time for the honest transparent truth. Who’s with me?