Dear Forum and Airbnb,
in the debate about lack of profile...
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Dear Forum and Airbnb,
in the debate about lack of profile picture, I would also like to express as a host (and traveler) m...
Latest reply
I would charge a guest for such a request, @Tom-and-Carina0. It's not within your offer so kindly ask the guest about the conditions he imagines. He is busy at the conference, I guess they pay him for that. Once I hosted a working professional - he offered money for such chores.
Nope. Never.
Unless you have stated in the listing that laundry is available. Or plan to add it as part of the listing.
Here's my concern: If you do the laundry and he is ungrateful, you will feel used. If you do the laundry and he IS grateful, and then mentions it in his review ("Tom and Carina took great care of me and it was wonderful to have them take care of my laundry."), now every guest that reads the review will expect the same.
It is not your job to "be nice" - it is your job to provide the service the guest paid for.
@Tom-and-Carina0 I don't know, I would throw it in a washing machine... i's not that you have to wash it manually in a creek 🙂 but you can tell him to iron it himself.. and not to mention it in a review of course
@Tom-and-Carina0 Charge him for it.
I don’t care if your from Hungary, Istanbul Turkey or Rancho Cucamunga.
If you don’t have time to perform a task, you hire someone to do it. He doesn’t have the time, so he has to have the money to hire someone.
If he doesn’t have time to wash or money to pay to wash his draws, recommend he “smell test” his clothes before he wears them.
A single load? $10
’You know it’s hard out here for a Host’
@Tom-and-Carina0 If he has “going to Las Vegas” money, he has money to pay for a load of laundry. Get him before the casinos do it first and there’s nothing left.
@Susie35 Look for my advice column called “Ask Rene” here in the community center.
Look for my Money making, guest shaking country charm advice by the gallon.
BTW LOVE Boston! My cousin Gail lives in Brookline. I’m going to see her this June.
A few years back we walked the “Freedom Trail”(because Momma is a Patriot fan).
we really enjoyed the Paul Revere house and the USS Constitution.
We stopped at the Purple Shamrock in Faneuil hall and got loaded. The crowd in that bar was amazing. I reached in my purse pretending I was going to pay for drinks but not really lol and trays of beers started coming to the table. Evidently, they liked some Kansas in that bar. I gave the waitress $20 on the way out for a tip but we didn’t pay for any drinks.
Anyway, thanks for the shout out and like my place to your fantasy wish list please!, help a girl out.
‘You know it’s hard out here for a Host’
@Tom-and-Carina0This is a kind gesture that is hard to quantify by others, only you 'know' if it will be genuinely appreciated and not 'expected'. There are no set rules to just plain human kindness. I do things like this all the time for my 'good' guests, just because I felt like it.
I would be open to allowing a guest to use the laundry machine for a price (whatever it would cost at a local laundromat for 1 load) if the guest was staying less than 1 week since I let guests staying more than 1 week do 1 load of laundry per week. But I don't think I'd be comfortable doing anyone's laundry for them or any ironing - even if I were paid. It's not really about the money. Plus, I hate ironing my own clothes so I go with non-wrinkle items or I just send those types of clothes to the dry cleaners.
My most recent guest had a tendency to start a load of laundry and just go out claiming he "forgot", always expecting me or Henry to hang his clothes on the drying racks for him. We hung his laundry for him 2 times during the first month and after that we just took the laundry out of the washer and put it all in a basket for him to hang later. He also had a tendency to treat the drying rack like his personal hanger - leaving clothes on it for days on end (even though clothes are dry usually by the next day) until Henry messaged him that we needed to use the drying racks for our own laundry. I'm pretty sure he would have asked us to do his laundry for him if he thought he could get us to. Polite, well-mannered, sensible people do not expect others to do their laundry for them, unless that other person is their mother. It's not about nationality or how SUPER BUSY someone claims to be or actually is.
That guest has a lot of nerve!!!!!!
After having to call out engineers three times in one fortnight, I decided I could not trust short term guests to use my expensive washer dryer. Besides the many ways they find to break it, they tend to put it on the longest cycles, or put on a wash for just one t-shirt and two pairs of socks. You would not get free laundry at a hotel, even if you are paying five star prices to stay there, so why should you get it at an Airbnb where you are paying much less?
I also think that if you are only staying somewhere a few days, you should bring enough clean underpants and socks with you. It's not that difficult! I have had guests ask minutes after check in if they could use the washing machine. Personally I think it's rude to show up at a stranger's house with dirty laundry, but maybe that's just me?
However, I do allow long-term guests (those staying two weeks or more) to use the machine for free, because they genuinely need to use it and the overall amount they are paying me justifies it. So far, I've not had any problems with this.
My listing says that if a short term guest needs laundry done, I will do it for a fee, but I've learnt that Airbnb guests avoid paying extra for anything if they can. If they are nice guests, staying a week or more, and only want one load done, then I will do it for them for free, but I certainly don't advertise this! I definitely won't do ironing though. They are welcome to use my iron and board if they want to, but very few can be bothered.
Thank you all for your in put. He offered to pay. It was so little it was less than 1/4the machine washed my son's clothes. he was grateful. I will leave it up to him if he wishes to tip(This is Vegas after all). I'm grateful for the experience we will have a policy for future guests.
I am so happy to have found this conversation; I've been vexed for months on what to do about "the laundry ask." I've experienced all of the scenarios above--guests doing their own laundry & leaving wet clothes for me to deal with; guests asking me to do their laundry, me agreeing--in a genuine gesture of hospitality, doing the wash/dry/fold/laid out for them--and then, no thank you, no acknowledgement of any kind--as if they had dropped it off for mom to do! This situation comes up for longer-term stays, as well as the short-term when we're their mid-tour stop. And, as others have shared--I've just paid a premium housecall price to have my washer/dryer repaired!--ugh!
So, with all of that said, and having benefited from all of the posts--I'm going to create a page in my guestbook proactively addressing this question. I've discovered a couple of laundry services in my area that will pick laundry up and redeliver the clean clothes back to the house, as well as a good ole-fashion laundromat just down the street. I'll see how this strategy works---I feel better already!
So I have a guest staying 9 days. We have a brand new washer and dryer in the loft apartment where she is staying. She has used every towel I left out (probably 8 + hand towels and face clothes too) she texted me to ask me if someone can do the laundry for her. I am happy to do it, but it is not something I have ever had to do for a guest before. They do their own. She said she is happy to pay for it. What should I charge?]
Oh, and said guest is here in our small town without a car attending a course at a college - I have also gone grocery shopping for her twice so far, and will probably have to go once more. Again, happy to do - and she did pay for the groceries.