strict cancellation

Diana32
Level 2
Dubai, United Arab Emirates

strict cancellation

HY,

 

I have chosen system Strict, that mean if client cancel then to him refunded  50%. One  client canceled reservations and i got sms from Airbnb, that client canceled and 50% paid to you account. Then why i dont see the amount in my total or how long time this process take, when this amont tranfer to my account?  Now  already 6 days over  when client canceled!

 

Thanx!

1 Reply 1
Marit-Anne0
Level 10
Bergen, Norway

@Diana32

You will not get paid until a day after the guest's original check-in day.