text message to phone about notice for inquires

Branislava0
Level 1
Belgrade, Serbia

text message to phone about notice for inquires

I don t receive mobile notices for inquires more, only by mail.

Please, send text message about mail for inquires and confirmations to my Phone. Thanks.

Best regards, Branislava

3 Replies 3
Robin4
Top Contributor
Mount Barker, Australia

@Branislava0....I don't think anyone receives SMS notifications any more! Although Airbnb will only say that there is some sort of transient problem it appears that they have chosen to delete this form of contact.....a decision they may come to regret but nevertheless I think it is final!

The most annoying aspect of this is, the company have not had the 'backbone' to come out and definitively inform hosts that they are altering their contact options. If they had informed us of a 'phase out' period we could have made some attempt at alternative arrangements but we have (at best) been stonewalled.....and at worst, been lied to by the various help desks.

Get used to it Branislava, I don't think the situation is going to change....cheers.....Rob

@Robin4@Robin4 I have an Android tracphone and I'm still getting text and Airbnb notifications on it.  One thing I did was uninstall the app and reinstall it.  I also checked the app to be sure that notifications were properly set.  

Robin4
Top Contributor
Mount Barker, Australia

@Clare0 @Branislava0...Thanks Clare, I will stand corrected if notification via sms are still coming through. As you know from many posts this messaging thing has been a worldwide issue for many users and despite re-setting my notifications in my account, and having them reset by the help desk I have not received an sms message from Airbnb since the start of January. I do expect my traffic to be minimal at the moment because I have a few months of my calendar blocked to help my daughter, but, Clare messaging is still coming to my listing.....just not to my phone!

 

It would have been greatly appreciated if Airbnb had listed a general posting acknowledging that a problem had crept into notifications and that a certain proceedure would need to be performed in order to retain this form of messaging.

I hope all is well with you over there in California Clare.....cheers.....Rob