Great Idea.
A few things I noticed that were confusing to hosts, myself included when I first started.
For the cancellation penalties I would add a ***note because it says: "Cancellations disrupt guests' plans and impact confidence in the Airbnb community. Because of this, we apply the following penalties to host cancellations."
Some hosts, in fact many new hosts think that if the guest asks them to cancel, they the host will not be penalized as they are not disrupting the guests plans but actually doing them a favor because the guest will not have to forfeit the Airbnb fee and it is they the host who is being disrupted. It's worth a ***note that the host is almost always penalized and the dates blocked on their calendar. *** Airbnb site does not know the guest asked the host to cancel for them. ALWAYS ask the guest to cancel if it is their wish to do so.
+ Guest Refunds Policy https://www.airbnb.com/help/article/326/do-i-have-to-refund-my-guests-when-they-make-a-complaint
Often a confusing and seemingly arbitrary issue.
+ Verification. The requirements listed on Airbnb are not required some guests only supply an email and a 'handle' name. Due diligence is required when accepting a guest. And uploading a Government Issued ID to Airbnb can be requested of the guest. E-mail and Telephone are not verifications they are only confirmations that the accounts exist, not whether the person is bona fide.
https://www.airbnb.com/help/article/1170/what-are-the-requirements-to-book-on-airbnb
" Guests need to have this info completely filled out before they can make a reservation request."
- Full name
- Confirmed email address
- Confirmed phone number
- Profile photo that shows their face
- Introductory message
- Agreement to house rules
- Payment information
