Celia524 Level 2 Georgetown, TX 5 months booking Hello, Should I maintain housekeeping? My staff will be with... Latest reply Hello, Should I maintain housekeeping? My staff will be without work and how can the cohost be of value to a long term stay f... Latest reply
Greg2563 Level 1 North Vancouver, Canada New to airbnb (hosting) Hi there, I have been a long time airbnb user but new to hos... Hi there, I have been a long time airbnb user but new to hosting. My name is Greg. I had my first message on airbnb that ba...
Joseph2160 Level 2 San Jose, CA AirBNB Refund Failed - Who to Contact? Going to keep things short and simple Nov 1st : I cancelled ... Latest reply Going to keep things short and simple Nov 1st : I cancelled a 100% refundable reservation (Paid via bank ACH). Refund e-mail ... Latest reply
Elaine979 Level 2 Truganina, Australia Urgent Help! Guest’s Unauthorized Pet in the House Posing He... A guest booked my property without disclosing that she had a... Latest reply A guest booked my property without disclosing that she had a pet despite my listing does not allow pet. I later heard a cat n... Latest reply
Kane107 Level 1 El Dorado Hills, CA Owner Alabama I am getting the same type of request 30 days but ask him fo... Latest reply I am getting the same type of request 30 days but ask him for a video of the kitchen so they can cook Chinese food, but I’m n... Latest reply
Bhumika Community Manager Toronto, Canada Do you charge extra for early check-in? Hi everyone, When traveling, it's usually common for gu... Latest reply Hi everyone, When traveling, it's usually common for guests to encounter unexpected situations or change in plans. Wheth... Latest reply