AirBNB not paying the host

David12929
Level 2
Pictou, Canada

AirBNB not paying the host

AirBNB are not paying their bills on time. We have been a 5 star host for 7 years. Most recently, AirBNB have delayed payments saying "...the funds have been sent, money is tied up in processing...". Customer service is giving "canned" answers each time I call. I have unlisted the property with AirBNB and will cancel my listing if this situation is not completely resolved. AirBNB are not the only "game in town". I think the literally thousands of properties experiencing this should do the same.

1 Reply 1
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @David12929

 

I'm sorry to hear that you were having some issues with your latest payouts. As it's been a little while since you posted, I wanted to check in and see if you managed to get the situation resolved with the help of the support team?

 

Let us know how you're getting on! 🙂

 

Thanks,

Emilie

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