AirBnB refuses to refund money from an obvious fraud!!

[P-9]

This is the third time I saw money coming out of my account without my authorization, without even being notified! 282.00 vanished for a reservation I NEVER authorized!

I have never given away my card information to anyone, and this is the THIRD time it has happened, despite the fact that I have annulled my previous card and got a new one!

The worst thing is that AirBnB, despite the fact that I have proven that this was done WITHOUT my authorization, not only refuses to refund me but also to reveal the information about the reservation made by the fraudster!

[Helen3]

What did your bank say when you contacted them about fraudulent use of your payment method @P-9 they should be refunding you.

have you changed your airbnb password @P-9