@Laura2592
It goes without saying, we will be sad to see you go Laura! You have brought a lot of wisdom to the CC over the past couple of years and your input here will be sorely missed.
The points you have raised in your post are all relevant and genuine.....we can all relate to each of them so, these are not 'one off' peculiarities that only you have struck, we have all had to deal with the same situations. I suggest the Host Advisory Board would have dealt with every one of these points of yours over the past year and made recommendations. It is to be hoped that someone in decision making will actually do something to make effective change. But personally Laura, I can't see it happening!
Since the days of @Dave-and-Deb0 from Edmonton back in 2016 to @Ute42 with her wonderful Guantanamo post in July 2018.......https://community.withairbnb.com/t5/Host-Circle/Guantanamo/m-p/754779#M6666 guest reviews have been the subject of many posts here and despite numerous complaints over the years, please illustrate to me one thing that has made the review system fairer for the hosting community? Revenge and blackmail reviews are still rampant every time the guest doesn't get their way. Allocating a 3-4 star overall when all the categories were given a 5 star rating.....it is still precisely like it was 6 years ago!
I came across one example just a couple hours ago where this 'Guest' is attempting to stay at multiple Airbnb listings and when the stay has concluded report the host to local authorities for running a hotel business in a residential zoned area, and then do a credit card chargeback citing fraud! These people are potentially getting away with this stuff because.....they are guests and to be protected! In this instance I defended Airbnb by saying in the highly unlikely event the guest got away with it once, the first time a host reported it and Airbnb saw a pattern of behaviour, the guest's account would be closed immediately.
Guest vetting has actually got worse over the years, each year we are informed of even tighter restrictions on guest verifications and declines all under that almighty umbrella of 'discrimination'!! You can't refuse a pet or an infant any more without some sort of repercussion.
One thing I have found disturbing which I reported in another post a few fays ago. On 4 occasions guests who are searching for listings in Mt Barker in Western Australia have inadvertently ended up with my listing as their reservation.......1,700 Kms away in Mt Barker in South Australia.
In a listing search it should be the 'area' that is targeted, not priority by location name!
Another of my beefs is how the booking program is each year become less user friendly.
Have a look at how the message stream was displayed when an enquiry or a booking came in a few years ago.......
Along with the message stream, the relevant month calendar with other bookings and free days was displayed along with the guests past history....it was all there on the one page, you didn't have to continually flick from one screen to another. All you had to do was click the small '?' to see which dates belonged to which guests message stream, it was simple, effective and it worked.....programming changes should make the program easier to use, not harder!
I am sorry the platform is losing you Laura, good hosts like you are what made it great to start with, maybe we will meet again in another forum some day!
Cheers.......Rob