Bad guests

Mandy301
Level 2
Oklahoma City, OK

Bad guests

I have a guest who booked my spare bedroom for three people. First thing they did was call me and ask if they can use my room too? And i was confused. So i just said no that’s my room. I live there. So now I’m worried oh they are going into my space.  they also booked for three and there are 4 staying. Then on top of all of this they took my sunglasses off the counter without asking. We will see if they get returned.  What do i do? Should i put this in the review? They just don’t have common etiquette 

15 Replies 15
Sarah977
Level 10
Sayulita, Mexico

@Mandy301  Hope it's not too bad. In the future, it's very important to make your expectations clear before guests arrive, and to make sure they understand that they are booking a home-share where the host lives. 

As soon as guest start pushing the boundaries or being disrespectful, you have stop that behavior right away. Don't tiptoe around them, afraid to say anything. Don't let guests keep you awake with noisiness after a reasonable hour. It's your home and if guests refuse to be respectful, have the rest of their reservation cancelled. 

And do make sure to review them honestly, so other hosts are warned.

Also, nowhere in your listing description do you make it clear that this is a shared-home with host listing. Yes, you've listed it as a private room, but many guests will still ignore that and make assumptions. Add wording to make it clear that you live in the home, and that respect for others is expected.

And remove the word "cheap" from your listing, regarding not charging a cleaning fee. You don't want guests who are attracted by the word "cheap". Better to say something like, we don't charge a cleaning fee because we wish to keep it affordable.