We had a guest cancel, and our policy is set to ‘strict’. It’s been more than 48 hours since booking, and the stay is only 6 days away. However it’s shows that we aren’t getting any kind of payment. Wondering why?
Turns out AirBnB cancelled it. Still not sure why. So I contacted the guest and had them rebook. Stay went great and got paid. Never had AirBnB cancel a reservation like that out of the blue. The guest was confused also.