Guest who abuses our generosity

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Shelli-Luke0
Level 2
Utah, United States

Guest who abuses our generosity

We have a passive aggressive guest, how to deal with him? He has a 4 month booking for an internship and appeared initially to be  a nice balanced young man. 


We have a 3 level home that we rent the lower floor entire unit out , we advertise it as shared home , and there's no door key for splitting the lower level for guest use. We use this as secondary home as needed, guess about 30% if time . Kitchen level is common and shared.

 

1. The guest had once helped us bring up a mattress from his level, and when we later returned extra mattress down to storage under the stairs, he called airbnb suggested we mis-advertise the unit as private, and when speaking to me says he has a lot of private things that I could steal something and he would not know. We only go down there for returning the  mattress one time, I informed him.

 

2. He also suggested we should notify him when we do come  to the home so he can wipe up common area to my cleanliness "level". I have in the house rules to keep a tidy kitchen and cleaning up after one's own cooking... He doesn't wipe up.  I had taken apart the stove one day to deep clean it,  since he lets grease accumulate,  surprisingly he filled formal complaint  to  airbnb that there is no stove in home entirely as advertised. 

After him filing 2 AirBnB complaint in a weekend, he wanted to talk with me about my house rules not governing his privacy ... I invited him to move out in 20 days because his 4 month reservation was at a 30% discount and we don't advertise the home as private apartment, we live there and we are not going to need guest permission to come home. We keep the cost a third  below market because we want kind low maintenance guest, and people who instead of talking with us directly first about concerns are not good fit for us. He then softened his stance and said he didn't want to leave. 

3. I had asked him to water my grape vine once daily with a small container when we are not there  and to which he said pretty much he has his own schedule, he might get to it but no guarantee. 

 


I am tired of the unnecessary stress  he causes, as it's spilling over into becoming disagreeable unpleasantness . He seems entitled to think he gets the run of the house though he is paying ridiculously low rent, and enjoying a whole house to himself majorly of the time. Should I terminate his stay earlier  by a month? And how do you deal with ** entitled passive aggressive guests? 

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Top Answer

Thanks you @M-30 . He contacted Airbnb again the 3rd time this week, to move out this weekend, and seems to suggest it was a loss for us that it didn't work out. I thanked him  for agreeing to move out  as we are done with hosting entitled guest, who doesn't understand he is the guest and not the host.  I adjusted move out date to the end of the month as to be fair to our schedule. No more cleaning up the kitchen after him, I feel like a mother constantly asking him to wipe up the mess and being told  "later"he will clean up on his schedule. And then I still have to clean up after he " cleans". So yes hopefully we can consider this resolved in two weeks. One last cleaning up after him, sigh. 

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3 Replies 3
M-30
Level 2
Gros Islet, Saint Lucia

That sounds awful.

I agree with asking him to leave but first document what you can, notify AirBnB and then cancel the booking. It doesn't sound like it's worth the emotional stress.

I wish you the best in dealing with it.

Thanks you @M-30 . He contacted Airbnb again the 3rd time this week, to move out this weekend, and seems to suggest it was a loss for us that it didn't work out. I thanked him  for agreeing to move out  as we are done with hosting entitled guest, who doesn't understand he is the guest and not the host.  I adjusted move out date to the end of the month as to be fair to our schedule. No more cleaning up the kitchen after him, I feel like a mother constantly asking him to wipe up the mess and being told  "later"he will clean up on his schedule. And then I still have to clean up after he " cleans". So yes hopefully we can consider this resolved in two weeks. One last cleaning up after him, sigh. 

There were more passive aggressive comments he made about me that's offensive, attacking our character when we are the ones opening up our home to him. So adios, guest like him belong in hotels not airbnb.