If you’re experiencing difficulty logging in, first tryresetting your password. While there’s no harm in guessing a forgotten password a few times, keep in mind that too many incorrect guesses in a short period will temporarily lock your account.
If resetting your password doesn’t help, you can try the following steps:
Make sure you’re connected to a stable internet connection
If you’re not already, try logging in on the Google Chrome or Mozilla Firefox Browser
Log in on a different type of device
For example, if you’re trying to log in on a desktop computer, try again on a mobile web browser or the Airbnb App
Contact Airbnb Customer Service
Need a little more help or have a complaint? Contact us by email, chat, or phone at 1-844-234-2500.
Have you had a chance to check out Marie's suggestions? Were you able to log in to the Airbnb app?
Also, just a quick note—I’ve removed the link from your signature as sharing external links isn’t allowed in our community. Here’s the link to our Community Center guidelines for you to review.
Feel free to reach out if you have any questions 😊