Georgeann7 Level 1 Cameron, WI full refund for a guest prior to their stay I want to give the guest the full refund for a stay they dec... Latest reply I want to give the guest the full refund for a stay they decided to cancel- they have cancelled on their end and and the site... Latest reply
Arlette150 Level 1 Didsbury, Canada Not receiving a proper response from air bnb; rather the sam... we are seniors who were put in a very frightening experience... Latest reply we are seniors who were put in a very frightening experience in Tampa Florida, (and i do mean our lives) and all we ever rece... Latest reply
Thainara4 Level 2 Sydney, Australia How would you respond if a guest asks to do their laundry in... I’ve noticed that guests from a specific region ask to do th... Latest reply I’ve noticed that guests from a specific region ask to do their laundry in a short stay! I have a guest who just arrived toda... Latest reply
Rach4044 Level 1 Melbourne, Australia Host asks for pictures of all guests ID Hi please confirm the host asked for everyone to send pictur... Latest reply Hi please confirm the host asked for everyone to send pictures of there ID. I thought this was only for when you arrive. This... Latest reply
Randall161 Level 2 Property ID number I’ve been reading these posts for some time now, never reall... Latest reply I’ve been reading these posts for some time now, never really needed it till now. And now I find that these instructions DO N... Latest reply
Andrew3735 Level 2 Chichester, United Kingdom Cannot open date because of a check out restriction on the d... Hi, I am trying to open 3 days between bookings (for a Tuesd... Latest reply Hi, I am trying to open 3 days between bookings (for a Tuesday to Friday). The Friday has an airbnb booking starting, for wh... Latest reply