No customer service

[Alex11180]

UNBELIEVABLY FRUSTRATING!!!
I was on a chat and was supposed to be a 1-2 minute chat, and I've been waiting 1/2 hour and still no reply. Literally, WTF.   

How does a company this successful still manage to have absolutely the poorest customer service??? 

I've been on hold for more than a half hour now.  Absolutely enraged!

You'd think after years of comments about the poor service that they'd clean it up - but apparently not!

 **[ Image containing Private conversation with Support removed in line with the Community Center Guidelines]

[Breanna]

Were you able to get through in the end @Alex11180?