Question

Question

Hello, 

Hope everything is fine

I just want to inform you that my friend book for a reservation for a place but unfortunately the verification expires but still they get the partial amount in their bank the after a day they put it back in the bank then after another day get again the money in the bank and until now they did not put it back. 
But they really want to book that place so I book for them, then I get the reservation and paid the partial payment. 
The problem is they get the partial payment with the two of us. What should I do? 
Thank you so much

1 Reply 1
Paula
Community Manager
Community Manager
Port Moody, Canada

Hello @Jeneliza0,
 
In this situation, the best course of action is to immediately contact the support team; they can offer further assistance with the reservation. Here is the link where you can contact them in case you still need it. 
 
Please let us know if this has been resolved for you.

-----

 

Please follow the Community Guidelines // Por favor consulta las Normas de la comunidad