Reviews for guests who don't follow house rules

[Kezirah0]

We had guests who left the kitchen area a mess , did not follow  some house rules.  I am the Co-host &  the cleaner.. My husband  writes the reviews & gave these people  a  higher review than deserved.  Can I rewrite or just add another  review.  I would not recommend them to other host, inspite of the great reviews  they have already.

What should I do in this case?

Kezirah 

[Joelle43]

Hello @Kezirah0 

You can change the review that has been written for this guest only IF:

1. The 14 days for writing a review has not already elapsed
2. The guest hasn't already written a review for you

Is this case?

[Kezirah0]

@Joelle43 The guest has written one & the host ,my husband has written a brief  one.

Thanks for the info.

Kezirah 

[Alex]

Hello @Kezirah0, 

Hope you has a great weekend. If this is okay with you, I have tagged Joelle in your comment, as she will get a notification and answer you faster. Hope this helps keep the conversation alive.😄

Best, 

Alex