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Eli31813
Level 2
Mountain View, CA

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Hello I have been getting this error message since yesterday and I can't book any Airbnb experience.

 


 Why? I just booked several with the same payment method. My CC fraud alerts are not reporting any issues either. 

 

I changed the payment method and error message keeps appearing.

 

Please Help!

 

I tried to call support, they couldn't solved it for me.  

2 Replies 2
Emilie
Community Manager
Community Manager
London, United Kingdom

Hi @Eli31813,

 

Have you been able to book your Experience since last week? 

 

I'm really sorry that there was an issue at the time and I really hope that it is now resolved, and please do let us know how things are going. 🙂

 

Thanks,

 

Emilie

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Merci de jeter un oeil aux Principes du Community Center/ Please follow the Community Guidelines

@Eli31813 

If you are using your phone to try and book, try using cellular data (disconnect the WiFi/turn off Wifi calling) when tryig to book. You can also try it on a desktop/laptop computer on a secure WiFi Network.