Your payment cannot be processed because your account is currently under review. Please try again later

[Liam3123]

I've booked a last min holiday to Tenerife and I keep getting this message when I go to pay "Your payment cannot be processed because your account is currently under review. Please try again later"

I'm not sure what to do as its Wednesday today and I fly out on Saturday.

How do I make a reservation if I keep getting this message?

[Joelle43]

Hello @Liam3123 

Call customer service Liam!  Also check that the credit card entered is still valid but you've no doubt done that already?  

Best of luck!

Joëlle

[Alex]

Hi @Liam3123! 👋

Hope everything is going well. Were you able to contact customer service and fix the issue? I hope you were able to resolve it and enjoy your holiday. 

Kind regards, 

Alex