cancel booking and book different one

[Elżbieta9]

Hi, I booked a place yesterday but this morning the better location is available. Can I cancel the first booking and get full refund? 

[Shelley159]

Hi @Elżbieta9 

You may be able to. You can check the cancellation window on your reservation. It will look something like this and will tell you how much time you have to cancel:

[Alex]

Hi @Elżbieta9,  👋

How did the situation ended up? Were you able to find out if you are eligible for a refund? 

Shelley left you a really an answer that might help you clear your mind. 🙂

Have a nice day, 

Alex

[Elżbieta9]

Yes Alex all sorted now 🙂