Afraid to leave a bad review

Milagros163
Level 2
New Haven, CT

Afraid to leave a bad review

I started this Airbnb two months ago. I got great guests, ok guests, and Not so good guests. I  am afraid to be open honest and give a bad review to these “not so good guests” because they will retaliate and give me a bad review as well. Tell me what would you do? be honest?  or avoid getting upset guests that will retaliate later in your review?

1 Reply 1
Guy991
Top Contributor
Sintra, Portugal

Hello @Milagros163 ,

 

They can only see your review after they submit theirs or after 14 days, at which point they can no longer leave a review. A strategy I read in the community, if they haven’t written a review yet, is to wait until the last day (there’s a countdown to track it) and then submit your honest review to inform other hosts. If they write a review within the 14-day period, you can immediately submit yours.

you can tell if they’ve written a review by checking the pending reviews tab in ‘Today'.

For the great guests you’re confident will leave a positive review, you can go ahead and be the first to write one.

all the best,