Here is my letter to the founders of Airbnb.
Dear Airbnb Founders
Once again you have chosen to make decisions for us the hosts that affect us and not you. This idiotic policy of making us wait one day between guests. What you are telling us is how we should do our business. I have a professional cleaning company clean our unit between each guest. They use disinfectant and bleach products to clean all surfaces. If you look at our reviews, you will see that our place is always sparking clean.
Your assumption is that you will protect the guests from us, who do not know how to run our personal business. This new policy now gives me at least a 15% to 20% vacancy rate. Currently we have about a three present vacancy rate. It must be nice to make policy that affects the people who own all your product. I must bear the cost of your asinine policy.
Just last month you said that you would be a better partner. So, this is what being a better partner looks like. You give a false promise of 25% of our cancellation policy, which is in realty 12.5% return if our guest cancels within 14 days. Not only that, some of the reservations we have for this summer will be canceled to accommodate your stupid policy. Adding insult to insult to injury over you Covid policy. That policy cost us most of our high season. We are losing nearly $30,000.00 between both bad policies. Oh, I forgot to thank you for the $500 check.
Show us proof of one case of Covid-19 virus transmitted from a host’s property. There is not one. Now Airbnb presumes to be medical experts. Let us see the evidence that your brilliant policy will have any effect on stopping the virus. And just how long will this stupid policy be in effect.
Well at least the hotels and motels will not have this policy to hinder them. This is two crazy stupid things you did in a row and did not ask us first. I cannot believe how poorly you treat your inventory. Unless this nonsense stops, I will be forced to take my condo somewhere else. Perhaps there are enough of my fellow host that will join together and become your competition. Enough is enough. I can't afford continue to do business with you making the decisions that are best for you and not a compromise with the host (who holds what you need to operate) our homes on your platform.
I doubt that this will find its interned target. You need to let us know before you make a decision about things that affect us the hosts. Using vulgar terms, you have screwed us again. Looks like I will start driving my business towards VRBO and Booking.com. You cannot be in the Hospitality business if you do not have inventory. You need to remember that we own the property and you do not.
