Guests left the stove on

[Maritini1]

Hello, the guests left leaving the electric stove on.I went to the house and saw it 4 days later.Some items melted and the house was in danger ,what can I do?

[Bronwyn100]

Same. Bread board caught alight and whole house smells of smoke. How do I get rid of the smell? 

[Helen3]

Which listing are you referring to @Maritini1 - your profile shows you are a guest not a host.

Why would you leave a property for four days before going to check on your property after a guest has checked out.

Thats so dangerous as they could have left the property open or as you have found put it at risk/damaged it.

What you do is take time stamped photographs and videos of the damage. Submit a claim for damage to the guest. Get quotes for repairs and send through the platform to the guest.

[Maggie633]

I would hold  housekeeping service responsible for this. 4 DAYS ?? 

Don’t your clean after check out ? 

[Elisa]

Hi @Maritini1 😊,

Thank you so much for asking this question here!

I’m truly sorry about what happened to you.

Did our hosts help you better understand what to do in this situation?

Do you have any updates?

Don’t hesitate to let us know!

Warm regards, 🌻