My property gets a fair amount of guests who are **, and on certain days and/or holidays, they are not able to use the electric doors. All of our doors are opened using electric keypads or cards. Because of this, many ** guests have requested to cancel their reservation after arriving, upon learning that they will not be able to enter or exit on the days they cannot use electricity.
What is the best way to explain this in my listing, so that guests are informed BEFORE making their reservation? I would like to make it clear that all doors are electric for all guests.
[Title and content modified by Community Manager to remove nationality/location of guests to avoid discriminatory or generalizing comments - Please go through our Community Center Guidelines and Nondiscrimination Policy to learn more.]