my wildfire credits expired while trying to book a stay for my family

[Abigail-and-Marion0]

please help

[Emilie]

Hi @Abigail-and-Marion0, 

I'm terribly sorry for this late response, and I hope you and your loved ones are safe.

Did you manage to find a solution regarding your credits in the end? If you need more help, I suggest you contact the customer support team who will be best placed to look into what's happening for you: www.airbnb.com/help/contact-us/

Please let us know you're getting on 🙂

Emilie