Hi host community,
My name is Christy Schrader, and I’m t...
Latest reply
Hi host community,
My name is Christy Schrader, and I’m the Director of Community Engagement at Airbnb. I’m excited to wel...
Latest reply
Hi host community,
My name is Christy Schrader, and I’m the Director of Community Engagement at Airbnb. I’m excited to welcome you to the 2024 Winter Release Q&A.
Airbnb announced upgrades today to help you host. It’ll be easier to find a co-host, earn money as a co-host, get valuable insights into your earnings, and communicate more efficiently with guests. We also announced a more personalized app for guests that includes new search features.
We look forward to hearing your feedback on the latest upgrades. Please share your questions in this thread by October 22. I’ll share answers to the top questions in a couple weeks.
Thank you for being such an important part of the Airbnb community.
Warmly,
Christy
👉 Q&A Guidelines:
🇫🇷 Lisez ce message en français:
Chers hôtes,
Je suis Christy Schrader, directrice de l'engagement de la communauté d'Airbnb. J'ai hâte de vous accueillir pour notre séance de questions-réponses sur l'édition hiver 2024 Airbnb.
Aujourd'hui, Airbnb a annoncé des nouveautés qui vont simplifier vos activités. Trouver des co-hôtes, gagner de l'argent en tant que co-hôte, obtenir de précieuses informations sur vos revenus, ou encore communiquer plus efficacement avec les voyageurs... Tout cela va devenir bien plus facile. Nous avons également annoncé une application plus personnalisée pour les voyageurs, qui comprend de nouvelles fonctionnalités de recherche.
Nous attendons avec impatience vos commentaires sur ces dernières nouveautés. N'hésitez pas à nous faire part de vos questions dans ce fil de discussion avant le 22 octobre. J'apporterai des réponses dans quelques semaines aux questions qui seront revenues le plus souvent.
Merci de jouer un rôle aussi important au sein de la communauté Airbnb.
Cordialement,
Christy
👉 Veillez à suivre les consignes de la séance de questions-réponses ci-dessous :
🇮🇹 Leggi questa discussione in italiano:
Un saluto a tutta la community di host!
Mi chiamo Christy Schrader, lavoro come Director of Community Engagement per Airbnb. Sono felice di darvi il benvenuto alla sessione di domande e risposte sulla 2024 Winter Release.
Airbnb oggi ha annunciato delle novità che vi aiuteranno nell'attività di host. Ora vi risulterà più facile trovare un co-host, guadagnare svolgendo tale ruolo, ottenere informazioni preziose sui vostri guadagni e comunicare in modo più efficiente con gli ospiti. Abbiamo anche annunciato un'app più personalizzata per gli ospiti che include nuove funzionalità di ricerca.
Non vediamo l'ora di ricevere il vostro feedback sugli ultimi aggiornamenti. Vi invitiamo a porre le vostre domande in questa conversazione entro il 22 ottobre. Risponderò a quelle più comuni entro un paio di settimane.
Grazie di essere parte della nostra community. Siete il nostro fiore all'occhiello!
A presto,
Christy
👉 Assicuratevi di rispettare le linee guida sulla sessione di domande e risposte qui di seguito:
🇪🇸 🇲🇽 🇦🇷 🇨🇴 🇨🇱 🇵🇪 🇨🇺 Lee este hilo en Español:
Hola, comunidad de anfitriones:
Me llamo Christy Schrader y soy la directora de Community Engagement en Airbnb. Hemos organizado una ronda de preguntas y respuestas sobre el lanzamiento de invierno del 2024 y me encantaría que participaras.
Airbnb ha anunciado hoy algunas novedades para ayudarte a hospedar. Ahora, te resultará aún más sencillo ganar dinero como coanfitrión, encontrar uno, consultar información importante sobre tus ingresos y comunicarte de manera más eficiente con los huéspedes. También hemos presentado opciones más personalizadas para los huéspedes en la aplicación que incluyen nuevas funciones de búsqueda.
Nos encantaría saber lo que piensas sobre estos cambios. Puedes dejarnos las dudas que te surjan en este hilo antes del 22 de octubre. En dos semanas, responderé a las principales preguntas.
Gracias por ser una pieza esencial de la comunidad de Airbnb.
Un saludo,
Christy
👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas:
🇧🇷 🇵🇹 Leia este tópico Portuguese:
Olá, comunidade de anfitriões,
Meu nome é Christy Schrader e sou diretora de Engajamento da Comunidade no Airbnb. Estou muito feliz em receber você na sessão de perguntas e respostas sobre a edição de outubro de 2024.
Hoje, o Airbnb anunciou várias novidades para ajudar você a receber hóspedes. Será mais fácil encontrar um coanfitrião, ganhar dinheiro como coanfitrião, obter informações valiosas sobre seus ganhos e se comunicar de forma mais eficiente com os hóspedes. Também anunciamos um aplicativo mais personalizado para os hóspedes, que inclui novos recursos de busca.
Aguardamos seu feedback sobre as atualizações mais recentes. Compartilhe suas dúvidas nesta conversa até 22 de outubro. Compartilharei as respostas para as principais perguntas em algumas semanas.
Agradecemos a vocês por serem uma parte tão importante da comunidade do Airbnb.
Cordialmente,
Christy
👉 Siga estas orientações ao elaborar perguntas:
🇩🇪 Lies diesen Beitrag auf Deutsch:
Hallo liebe Gastgeberinnen und Gastgeber,
mein Name ist Christy Schrader. Ich bin Director of Community Engagement bei Airbnb. Ich freue mich sehr, euch angesichts des Winter-Updates 2024 Frage und Antwort stehen zu dürfen.
Airbnb hat einige Neuerungen angekündigt, die euch beim Gastgeben zusätzlich unterstützen sollen. Ab sofort ist es einfacher, Co‑Gastgeber:innen zu finden, euch selbst als Co‑Gastgeber:innen etwas dazuzuverdienen, wertvolle Einblicke in eure Einkünfte zu erhalten und effizienter mit euren Gästen zu kommunizieren. Außerdem haben wir die App für Gäste noch weiter personalisiert und neue Suchfunktionen eingeführt.
Wir freuen uns schon jetzt auf euer Feedback zu den neuesten Upgrades. Bitte teilt eure Fragen bis zum 22. Oktober in diesem Nachrichten-Thread. Ich werde in ein paar Wochen Antworten auf die wichtigsten Fragen geben.
Danke, dass ihr die Airbnb-Community zu dem macht, was sie ist.
Herzliche Grüße
eure Christy
👉 Bitte beachtet die folgenden Regeln für die Fragerunde:
🇳🇱 Lees dit artikel in het Nederlands:
Hoi allemaal,
Mijn naam is Christy Schrader en ik ben de Director of Community Engagement bij Airbnb. Welkom bij de Q&A voor Airbnb 2024: nieuw deze winter.
Airbnb heeft vandaag verbeteringen aangekondigd speciaal voor hosts. Zo wordt het makkelijker om een co-host te vinden, geld te verdienen als co-host, inzicht te krijgen in je inkomsten en efficiënter te communiceren met gasten. Daarnaast hebben we een meer gepersonaliseerde app voor gasten aangekondigd met nieuwe zoekfuncties.
We zijn benieuwd wat je van de verbeteringen vindt. Heb je vragen, stel ze dan vóór 22 oktober onder dit bericht. Over een paar weken kom ik bij jullie terug met antwoorden op de belangrijkste vragen.
Bedankt voor je bijdrage aan de Airbnb-community.
Hartelijke groet,
Christy
👉 Volg de onderstaande richtlijnen voor Q&A's:
Thanks for opening this thread! I am excited and curious about the Co-host network. Unfortunately AirBnB Superhost Support does not seem to know anything about it. I have been trying to sign up to be part of the co-host network and I am getting an automated denial message even though I qualify for all the requirements as listed. When I reached out to support they told me "Regarding the Co-hosting Network, we apologize, but as much as we want to, we have no information that we can provide you." I asked if they had a different email address or phone number for help with the new release and they said they had no information whatsoever.
Anyway, I would like to join! Wondering if there are bugs, or maybe it isn't actually available for sign-up yet?
Did you email: cohosts@airbnb.com
Hi Christy!!
I can’t wait for the upcoming quick replies feature to be implemented.
In my case, the road leading to my listing can be a bit tricky to find, so I always send guests a picture of the landmark at the corner just before their arrival.
Will the quick replies feature include the ability to send images?
I think the guest mode has become very easy to use. I love all the illustrations and colors.
I love the Airbnb illustrations and Velo mark. it would be great if we could send original Airbnb stamps in the messages we send to our guests as well!
Rie from Japan
Gracias, @Christy-Schrader , por siempre responder y tomar en cuenta las opiniones de la comunidad. Sin duda, la creación de una red de coanfitriones ha sido el pilar fundamental de esta actualización. ¿Se tiene previsto que los demás países de la región se integren a esta red durante este año, o tendríamos que esperar hasta el próximo año para ver estos avances en el resto de Latinoamérica?
[Translation added by Community Manager]
Thank you, @Christy-Schrader, for always responding and taking into account the opinions of the community. Undoubtedly, the creation of a co-host network has been the cornerstone of this update. Is it planned for other countries in the region to join this network during this year, or should we wait until next year to see these advancements in the rest of Latin America?
Thank you for posting Q&A thread regarding with the Winter Release. I haven't used all functions but I really liked the new revenue report. It's smooth and accessible to see overall sales data and details. It helps my productivity.
By the way, I was a bit worried to see the co-host market was top featured but it's not installed in Japan. I would like Airbnb to mention about it, otherwise Airbnb customer support would receive many inquiries from hosts wondering if it works in Japan.
I hope we can focus on better hosting by using new available functions.
Hi @Christy-Schrader
Kudos for the continuous improvements and updates.
1, The illustration next to the destination name in the search is cute and motivates guests to travel, so I like it.
Personally, I always think that the peak of a trip may be after the departure, but it's important to have a gimmick to make users excited about the trip from the search phase, so these small updates like this are my favorite. The airbnb searching experience should be a bit magical.
However, cities with easily identifiable landmarks, such as LA Paris and London, are fine, but other cities need a little more variation in their pictures.
2, In some cases, a few stations are not listed as options in the search by train station.
Is sorting based on the number of passengers or other factors?
One of the hosts said he was disappointed that the nearest station of his listing was not an option.
Similarly, I feel like there are not many search options by famous tourist spots in rural areas, so hopefully more will be added gradually in the future.
Buenos días @Christy-Schrader
Tengo una serie de preguntas sobre el programa de Coanfitrionoes. Supongo que muchas de ellas están ya contestadas en los diferentes foros pero realmente, a veces es demasiado complicado entender la información presentada o llegar a la respuesta correcta
1.- Contrato privado: en la comunidad de Galicia, las personas que gestionan pisos de terceros han de aparecer en la solicitud de la licencia VUT (vivienda de uso turístico ) y ha de existir algún contrato de servicios entre el anfitrión y el propietarios. Pero no queda muy claro si la gestión desde Airbnb establece un "contrato" entre ambas partes o sería necesario la redacción de un contrato adicional entre ambas partes.
2.- Los cobros se realizan a través de la plataforma. Pero es necesario remitir facturas de IVA al propietario y darse de alta en la actividad económica. ¿Tiene en cuenta Airbnb el IVA en la comisión? 0 ¿Del porcentaje total de comisión ya va incluido el IVA y por lo tanto en la factura, la Base imponible es inferior al cobro para tenerlo en cuenta?
3.- Normativa. Por lo general se supone que todos los propietarios disponen de la documentación relativa a la solicitud de licencia. Sin embargo, disponer de una licencia VUT no es sinónimo de cumplir la normativa ya que solicita mediante una declaración responsable y no es necesario la presentación de la documentación durante su tramitación. En el caso de sanciones administrativas, ¿Quién sería el responsable? ¿El propietario o el anfitrión por la gestión de un inmueble que no cumple la normativa?
Espero que puedan solucionar estas dudas.
Gracias de antemano
[Translation added by Community Manager]
Ola, @Christy-Schrader . Muito obrigado, pela chamada de questões !
As novas ferramentas, no geral, parecem interessantes e oferecem melhores conexões com nossos hóspedes em casa e mais clareza de informações com nossos relatórios de receita.
Creio que todos precisaremos de um tempo para aprendermos todos os novos filtros e dessa forma as tarefas que fazemos todos os dias serão de gerenciamento mais fácil.
Ainda não verifiquei todos os filtros! Sugiro que o encontro presencial tenha uma organização com tempo que permita minha participação ! bom evento !
[Translation added by Community Manager]
Eu tbem estou feliz que a rede de Co-anfitriões aparece no site juntamente com o perfil as contas, espero que todos tenham muitas procuras!!!
[Translation added by Community Manager]
I'm also happy that the Co-host Network appears on the website alongside the profile and accounts. I hope everyone gets lots of bookings!
I am a Community Leader who missed the cut off to get the beta copy.
How do you get Winter Release?
Does it just magically update on my phone app?
What about the PC? Do I download a new release and version number? What would that be? How do you get Winter Release?
Are there steps I need to take to get the update?
What am I looking for to know that I have it.
Which topic am I selecting to ensure that the Winter Release Q&A with Airbnb's Christy Schrader receives the question?
Hello @Jean174
Here is the official Airbnb link that explains what this new Winter Release entails and at the bottom of the article you can click to upload it on your phone or via your computer when you are in host mode. It's optional so nothing automatic about it for now😉 Just make sure that you are using the latest Airbnb version available though before accepting the early release.
https://news.airbnb.com/airbnb-2024-winter-release/
Just note though that the new co-host programme is not available to all countries right now so once you've read up on it, just come back here as you're in exactly the right place to ask any questions to Christy or comment on the new release😊
All the best
Joëlle
Thank you so much @Joelle43 for such a brilliant and detailed response for @Jean174 🤗 Appreciate you!
Hi @Jean174 , do keep us updated if you're enrolling for the early access of Winter Release. We remain curious to hear about your experience 😄
@Joelle43 have you explored the recent updates fully? What do you find interesting so far? Do you have any questions you'd like to ask Christy? 🙂
Regards,
How do I enroll in early access? I thought that ship sailed and the latest update was already released to the general hosting community!
My question is do you have to retrieve or download the new release? What version # is it. How will you know that you have it? Is it something you periodically download and update or is it auto-pushed to each platform?
Thanks.
Hi
my co host put tremendous effort in our listing.
how can she get the reviews and become super co host? Is there such a thing in ABB?
thanks
Hello Airbnb Community,
I hope this message finds you well. I’d like to share a suggestion that I believe would benefit many of us here, especially those who serve as co-hosts.
As a co-host, I’m actively involved in ensuring that the properties I manage meet the high standards of hospitality that Airbnb values. However, co-hosts currently do not have the ability to earn Superhost status, which is a recognition based on the dedication and effort we put into hosting.
It would be fantastic if Airbnb could extend the opportunity for co-hosts to qualify for Superhost status, recognizing the work we do in helping create memorable stays for guests. This would not only motivate co-hosts but also foster a stronger sense of community and excellence among all hosts, regardless of their official title.
Thank you for considering this suggestion, and I’d love to hear your thoughts!
Best regards,
Alberto