[Closed] 2023 Winter Release: Q&A with Catherine Powell
Hi Everyone,
I am excited to connect with all of you for another Q&A session.
As many of you know, I started Hosting earlier this year with my husband and co-Host, Hugh, and I have learned so much during this time. Specifically how much effort and care goes into being a great Host, and of course a Superhost! I have always been full of admiration for our Host community - my appreciation now for all that you do and are able to achieve is even deeper!
On November 8, Airbnb CEO Brian Chesky announced the 2023 Winter Release, which includes significant upgrades to the Host experience such as new tools to manage and showcase your listings and coming soon will be upgraded pricing features. As with all our releases, the product innovations have been directly influenced by the feedback we hear from our Host community.
And I am sure you won’t be surprised to hear I am now one of those voices of feedback!
So it has been such a pleasant surprise to see the new Listings tab: how easy and intuitive it is to add amenities; how much easier it is to remove old listings that were never published and of course the photo tour! If you have not yet explored the changes, I really encourage everyone to give it a try.
As I said earlier, we're always listening to your feedback and we received great questions during our last Q&A session in May. I’d love to hear from you again and I invite you to ask me any questions you might have about this most recent release
You will be able to submit questions in this thread until the end of this week - 17th November. Our Airbnb Community Managers will compile your most popular questions related to the Release, and I will respond to you by the end of November.
Thank you all for being such an important part of our community.
Warmly,
Catherine
👉 Please ensure to follow the below Q&A Guidelines:
Remain respectful in your interactions with other Hosts and the Airbnb team. Let's make sure our communication remains meaningful and constructive.
Kindly keep your questions focused on the 2023 Winter release and provide relevant feedback on the topic.
Please use the comment section to ask questions related to the release and the like button to upvote a question that you would like to see addressed.
Be as clear as possible regarding your question, describing what you want to know and why you think it’s relevant for Airbnb’s Host Community.
All questions will be reviewed. We’ll prioritize the most relevant and popular questions – those concerning our global Host Community and directly linked to the Winter 2023 release.
Kindly focus your questions on the features and enhancements included as part of the November updates rather than what’s not included.
We reserve the right to remove replies that do not follow the above guidelines
We will do our best to ensure that critical concerns about Airbnb’s Winter 2023 Release are addressed.
J'ai hâte de vous retrouver pour une nouvelle séance de questions-réponses.
Comme vous le savez, je suis devenue hôte cette année avec mon mari et co-hôte, Hugh. J'ai beaucoup appris, en particulier sur les efforts que doivent fournir les hôtes, et bien sûr les Superhôtes, pour atteindre l'excellence. J'ai toujours admiré notre communauté d'hôtes, mais encore plus maintenant que je vois ce que vous accomplissez.
Le 8 novembre, Brian Chesky, PDG d'Airbnb, a annoncé l'Édition Hiver 2023, qui comprend des améliorations importantes pour les hôtes : de nouveaux outils pour gérer votre annonce et mettre en valeur votre logement, ainsi que des fonctionnalités de tarification améliorées à venir. Comme pour toutes nos éditions, les innovations produits ont été directement influencées par les remarques de notre communauté d'hôtes.
Sans surprise, je fais maintenant partie des hôtes qui font des suggestions.
J'ai eu l'agréable surprise de découvrir la nouvelle page Annonces, qui permet d'ajouter facilement des équipements de façon intuitive, de supprimer d'anciennes annonces jamais publiées… et bien sûr, de créer une visite photo. Si vous n'avez pas encore découvert ces nouveautés, faites-le !
Comme je l'ai dit, nous sommes à l'écoute de vos remarques, et vos questions lors de notre session en mai dernier étaient très pertinentes. J'aimerais avoir de vos nouvelles. Je vous invite à me poser vos questions sur cette dernière édition.
Vous pourrez les envoyer dans ce fil de discussion jusqu'à la fin de la semaine, c'est-à-dire le 17 novembre. Nos responsables de la communauté Airbnb compileront les questions fréquentes liées à l'Édition d’Hiver, et je vous répondrai d'ici la fin du mois de novembre.
Merci de votre participation précieuse à notre communauté.
Cordialement,
Catherine
👉Informations complémentaires –veillez à suivre les consignes de la séance de questions-réponses ci-dessous :
Faites preuve de respect lors de vos interactions avec d'autres hôtes et l'équipe Airbnb. Les échanges doivent rester pertinents et constructifs.
Assurez-vous que vos questions concernent les nouveautés produits de l'Édition d’Hiver 2023 et qu'elles fournissent des remarques pertinentes à leur sujet.
Merci d’utiliser la section des commentaires pour poser des questions liées à la nouvelle édition et le bouton J'aime, si vous souhaitez voter pour une question que vous souhaitez voir abordée.
Assurez-vous que votre question est aussi claire que possible, précisez ce que vous souhaitez savoir et pourquoi vous pensez qu'elle est pertinente pour la communauté d'hôtes sur Airbnb.
Toutes les questions seront examinées. Nous donnerons la priorité aux questions les plus pertinentes et les plus populaires qui concernent notre communauté d'hôtes mondiale, et qui sont directement liées à l'Édition d’Hiver 2023.
Concentrez vos questions sur les fonctionnalités et les améliorations incluses dans les nouveautés de novembre plutôt que sur ce qui n'est pas inclus.
Nous nous réservons le droit de supprimer les réponses qui ne respectent pas les consignes ci-dessus.
Nous ferons tout notre possible pour nous assurer que les questions essentielles sur l'Édition d’Hiver 2023 d'Airbnb sont prises en compte.
Sono felicissima di ritrovarmi con voi per un'altra sessione di domande e risposte.
Come molti sanno, ospito dall'inizio di quest'anno con mio marito e co-host, Hugh. Ho imparato così tanto in questo periodo, soprattutto quanta fatica e cura servano per essere ottimi host e, naturalmente, fantastici Superhost. Ho sempre avuto grande ammirazione per la nostra community di host e ora il mio apprezzamento per ciò che fate e riuscite a ottenere è persino più sentito.
L'8 novembre Brian Chesky, CEO di Airbnb, ha annunciato la Winter Release 2023, con significative novità per l'esperienza degli host, come nuovi strumenti per gestire e promuovere gli annunci. Presto arriveranno anche le funzionalità aggiornate per i prezzi. Come per ogni nuova release, le innovazioni al prodotto sono state direttamente influenzate dal feedback che riceviamo dalla nostra community di host.
E sono certa che non vi sorprenderà sapere che ora sono anche io una di quelle voci di feedback!
È stata una piacevole sorpresa vedere la nuova scheda Annunci, scoprire quanto sia facile e intuitivo aggiungere servizi e rimuovere i vecchi annunci mai pubblicati. E naturalmente il tour fotografico. Se ancora non avete esplorato le novità, vi incoraggio tutti caldamente a farlo.
Come dicevo prima, ascoltiamo sempre il vostro feedback e abbiamo ricevuto ottime domande nella nostra ultima sessione a maggio. Mi piacerebbe sentirvi ancora, quindi vi invito a pormi qualsiasi dubbio abbiate su quest'ultima release.
Potete inviare domande in questo thread fino a fine settimana, cioè il 17 novembre. I Community Manager di Airbnb metteranno insieme quelle più popolari legate alla release, e io risponderò entro la fine di novembre.
Non vedo l'ora di conoscere i vostri feedback. Grazie a tutti perché siete fondamentali per la nostra community.
A presto,
Catherine
👉Maggiori informazioni -Assicuratevi di seguire queste linee guida per la sessione di domande e risposte:
Adottate un comportamento rispettoso nelle interazioni con altri host e con il team di Airbnb. Comunicate in modo costruttivo e attenetevi alle tematiche proposte.
Vi chiediamo di inviarci solo domande e feedback pertinenti alla Winter Release 2023 di Airbnb
Per porre delle domande, potete usare la sezione dei commenti; se la vostra domanda è già stata pubblicata, fatecelo sapere assegnandole un Mi piace.
Formulate le domande in modo chiaro, descrivendo nello specifico cosa volete sapere e perché ritenete che sia rilevante per la community di host Airbnb.
Il nostro team esaminerà tutte le domande, ma darà priorità a quelle più pertinenti e condivise, ovvero quelle che interessano maggiormente alla nostra community globale di host e che sono strettamente correlate alla Winter Release 2023.
Vi chiediamo di porre domande solo relativamente alle funzionalità e ai miglioramenti inclusi negli aggiornamenti di novembre anziché su altri aspetti non pertinenti.
Ci riserviamo il diritto di rimuovere le risposte che non rispetteranno le linee guida di cui sopra.
Faremo del nostro meglio per assicurarci di rispondere a tutti i dubbi più importanti sulla Winter Release 2023 di Airbnb.
Qué ganas de compartir con vosotros una nueva sesión de preguntas y respuestas.
Muchos de vosotros ya sabéis que empecé a hospedar a principios de este año con mi marido y coanfitrión, Hugh. Y he aprendido tanto en este tiempo. En concreto, sobre el esfuerzo y la dedicación que se necesitan para ser un anfitrión de primera y, por supuesto, un gran Superanfitrión. Siempre he admirado a nuestra comunidad de anfitriones y mi agradecimiento por todo lo que hacéis y lo que sois capaces de lograr es ahora más profundo si cabe.
El pasado 8 de noviembre, el director ejecutivo de Airbnb, Brian Chesky, anunció el lanzamiento de invierno del 2023, que incluye importantes mejoras para los anfitriones, como nuevas herramientas para gestionar y mostrar los anuncios y, próximamente, nuevas funciones de precios. Como ocurre en todos nuestros lanzamientos, las novedades que ofrecemos tienen su origen en los comentarios que recibimos de nuestra comunidad de anfitriones.
Por eso, no os sorprenderá saber que a partir de ahora yo también voy a poder compartir mi opinión como anfitriona.
Me ha encantado descubrir la nueva pestaña Anuncios, lo fácil e intuitivo que es añadir servicios y eliminar anuncios antiguos que nunca se publicaron. Y, por supuesto, el recorrido fotográfico. Si aún no habéis explorado estos cambios, os animo a todos a probarlos.
Como he dicho antes, siempre tenemos en cuenta vuestros comentarios y también hemos recibido preguntas muy interesantes durante la última sesión de preguntas y respuestas de mayo. Estoy deseando conocer vuestra opinión y os invito a preguntarme cualquier duda que tengáis sobre las novedades de este último lanzamiento.
Podréis enviar vuestras preguntas a través de este hilo hasta el final de la semana. Es decir, el 17 de noviembre. Los community managers de Airbnb reunirán las preguntas más populares relacionadas con el lanzamiento y yo me encargaré de responderlas hacia finales de noviembre.
Estoy deseando conocer vuestras dudas y opiniones. Muchísimas gracias a todos por formar parte de nuestra comunidad.
Un abrazo,
Catherine 👉Ten en cuenta estas pautas cuando vayas a formular tus preguntas:
Trata con respeto al resto de anfitriones y al equipo de Airbnb. Mantén un tono constructivo y habla sobre temas que sean relevantes.
Céntrate en formular todas las dudas que tengas sobre las novedades del lanzamiento de invierno del 2023 y en dar tu opinión al respecto.
Por favor utiliza la sección de comentarios para preguntar todo lo que quieras sobre las mejoras que hemos presentado y el botón Me gusta para votar las preguntas que quieres que respondamos.
Procura que tus comentarios sean claros, describe lo que quieres saber y por qué crees que es importante para la comunidad de anfitriones.
Revisaremos todas las preguntas. Daremos prioridad a aquellas que sean más relevantes y se repitan más, a las que afecten directamente a la comunidad de anfitriones y a las que estén relacionadas con el lanzamiento de invierno del 2023.
Céntrate en comentar tus dudas sobre las nuevas funciones y mejoras que hemos presentado en el lanzamiento de Noviembre y evita cuestiones que no estén relacionadas con el lanzamiento.
Nos reservamos el derecho de eliminar los comentarios que no se ajusten a estas pautas.
Haremos todo lo posible por resolver las dudas más importantes sobre el lanzamiento de invierno de Airbnb del 2023.
É um prazer estar com todos vocês para mais uma sessão de perguntas e respostas.
Muitos de vocês sabem que comecei a hospedar no início do ano com meu marido e coanfitrião, Hugh. Aprendi muito nesse período, principalmente sobre o esforço e cuidado necessários para ser uma boa anfitriã e, claro, uma ótima Superhost. Sempre admirei muito nossa comunidade de anfitriões, e o meu apreço por tudo o que vocês fazem e conseguem conquistar é ainda maior.
No dia 8 de novembro, o CEO do Airbnb, Brian Chesky, anunciou o Airbnb 2023 - edição de novembro, que inclui melhorias significativas para a experiência do anfitrião, como novas ferramentas para gerenciar e promover seus anúncios. Além disso, em breve teremos melhorias nos recursos de preços. Como em todos os nossos lançamentos, as inovações foram diretamente influenciadas pelo feedback da nossa comunidade de anfitriões.
Com certeza não será uma surpresa saber que agora sou uma das vozes que também dão esse feedback.
Dessa forma, que presente incrível foi ver a nova aba Anúncios, que torna a tarefa de adicionar comodidades fácil e intuitiva e facilita demais a remoção de anúncios antigos que nunca foram publicados. Além, é claro, do tour de fotos. Se vocês ainda não exploraram essas atualizaçōes, incentivo todos a experimentarem.
Como eu disse antes, sempre escutamos o feedback de vocês e recebemos ótimas perguntas na última sessão de perguntas e respostas em maio. Quero ouvir de vocês de novo, e os convido a me enviar todas as suas perguntas sobre este novo lançamento.
Vocês poderão enviar perguntas nesta conversa até o fim da semana, ou seja, dia 17 de novembro. Os Gerentes da Comunidade do Airbnb vão coletar as perguntas mais frequentes relacionadas ao lançamento, e eu as responderei até o fim de novembro.
Obrigada a todos por serem uma parte tão importante da nossa comunidade.
Cordialmente,
Catherine
👉Siga estas diretrizes ao elaborar perguntas, clique para obter mais informações:
Mantenha o respeito nas suas interações com outros anfitriões e com a equipe do Airbnb. Use um tom construtivo e aborde temas que sejam relevantes.
Concentre-se nas novidades da Edição de inverno do Airbnb 2023 ao elaborar suas perguntas e dar feedback.
Use a seção dos comentários para fazer perguntas relacionadas ao lançamento e o botão curtir para votar a favor de uma pergunta que gostaria de ver abordada.
Faça suas perguntas com clareza: descreva o que você quer saber e por que acha que a dúvida é relevante para a comunidade de anfitriões.
Analisaremos todas as perguntas e vamos priorizar as que forem mais relevantes e populares — ou seja, aquelas que afetem diretamente nossa comunidade de anfitriões e estejam relacionadas à Edição de inverno.
Ao fazer perguntas, concentre-se nos recursos e melhorias que apresentamos e evite o que não estiver relacionado ao lançamento de novembro.
Nós nos reservamos o direito de remover conteúdo que não siga essas diretrizes.
Faremos o possível para esclarecer as dúvidas mais importantes sobre a Edição de inverno do Airbnb 2023.
Es freut mich, dass wir uns alle zu einer weiteren Fragerunde treffen.
Viele von euch wissen, dass ich seit diesem Jahr Gastgeberin bin, mit meinem Mann und Co-Gastgeber, Hugh. Ich habe in dieser Zeit unglaublich viel gelernt, insbesondere, wie viel Mühe und Sorgfalt notwendig ist, um eine großartige Gastgeberin und natürlich auch Superhost zu sein. Ich habe unsere Gastgeber:innen-Community immer bewundert, und meine Wertschätzung für all das, was ihr tut und erreicht, ist jetzt noch größer.
Am 8. November hat unser CEO Brian Chesky das Airbnb 2023: Winter-Update vorgestellt, das bedeutende Verbesserungen für Gastgeber:innen umfasst. Dazu gehören neue Tools zum Verwalten und Präsentieren eurer Inserate, und auch die Preisfunktionen werden bald verbessert. Wie bei all unseren Updates wurden die Produktinnovationen direkt vom Feedback unserer Gastgeber:innen-Community beeinflusst.
Es wird euch sicher nicht überraschen, dass ich eine dieser Feedback-Stimmen bin.
Es war so eine schöne Überraschung, das neue Tab „Inserate“ zu sehen. Ausstattungen können jetzt einfach und intuitiv hinzugefügt werden. Alte Inserate, die nie veröffentlicht wurden, lassen sich ganz einfach löschen. Und nicht zu vergessen: Der Fotorundgang! Wenn ihr die Änderungen noch nicht gesehen habt, rate ich euch allen, sie auszuprobieren.
Wie gesagt: Wir hören euer Feedback immer und wir haben tolle Fragen bei unserer letzten Fragerunde im Mai erhalten. Ich möchte wieder von euch hören und lade euch ein, mir all eure Fragen rund um das neueste Update zu stellen.
Ihr könnt eure Fragen bis zum Ende der Woche in diesem Thread stellen, also bis zum 17. November. Unsere Community-Manager:innen werden eure häufigsten Fragen zum Update sammeln und ich werde euch bis Ende November antworten.
Ich freue mich sehr darauf, von euch zu hören, und ich danke euch allen dafür, dass ihr ein so wichtiger Teil unserer Community seid.
Viele Grüße
Catherine
👉Bitte beachtet die folgenden Richtlinien für die Fragerunde:
Geht respektvoll mit anderen Gastgeber:innen und dem Airbnb-Team um. Bitte achtet darauf, dass die Diskussion auf die Themen bezogen und konstruktiv bleibt.
Bitte bezieht euch bei euren Fragen und eurem Feedback im Wesentlichen auf das 2023 Winter-Update.
Bitte nutzt den Kommentarbereich, um eure Fragen zum Winter-Update zu stellen. Über den „Daumen nach oben” könnt ihr eure Stimme für eine Frage abgeben, zu der ihr euch eine Antwort wünscht.
Formuliert eure Fragen so klar wie möglich und beschreibt genau, was ihr wissen möchtet und warum ihr glaubt, dass euer Anliegen für die Gastgeber:innen-Community auf Airbnb von Bedeutung ist.
Wir werden alle Fragen prüfen und die relevantesten und beliebtesten Fragen bevorzugen – das sind diejenigen, die unsere globale Gastgeber:innen-Community betreffen und sich direkt auf das 2023 Winter-Update beziehen.
Bitte konzentriert euch bei euren Fragen auf die neuen Funktionen und Verbesserungen aus dem November-Update anstatt auf Dinge, die nicht mit dem Update zusammenhängen.
Wir behalten uns das Recht vor, Antworten zu entfernen, die gegen die oben beschriebenen Richtlinien verstoßen.
Wir werden unser Bestes tun, auch kritische Anmerkungen zum Airbnb 2023: Winter-Update zu berücksichtigen.
Ik kijk ernaar uit om jullie te spreken tijdens een nieuwe Q&A.
Zoals velen weten, ben ook ik eerder dit jaar gaan verhuren, samen met mijn man en co-host Hugh. Ik heb hier zoveel van geleerd, vooral hoeveel tijd en moeite het kost om een goede host te zijn, en natuurlijk een geweldige Superhost. Ik heb altijd al veel bewondering voor onze community van hosts en mijn waardering voor alles wat jullie doen en bereiken is alleen maar gegroeid.
Op 8 november kondigde Brian Chesky, CEO van Airbnb, Airbnb 2023: Nieuw deze winter aan, met aanzienlijke verbeteringen voor hosts, zoals nieuwe tools om je advertenties te beheren en weer te geven, en binnenkort ook verbeterde prijsfuncties. Zoals met al onze releases, zijn de productverbeteringen rechtstreeks beïnvloed door de feedback die we krijgen van onze community van hosts.
Het zal je vast niet verbazen dat ik nu ook feedback heb gegeven.
Het is daarom zo'n aangename verrassing om het nieuwe tabblad Advertenties te zien, waarmee je eenvoudig en intuïtief voorzieningen toevoegt, en hoeveel makkelijker je oude advertenties verwijdert die nooit zijn gepubliceerd. En natuurlijk de fotorondleiding. Als je de veranderingen nog niet hebt gezien, raad ik je aan om deze uit te proberen.
Zoals ik eerder al zei, luisteren we altijd naar feedback en we kregen geweldige vragen tijdens onze laatste Q&A in mei. Ik hoor graag weer van jullie en ik nodig jullie uit om al jullie vragen te stellen over deze nieuwste release.
Je kunt je vragen stellen in deze berichtenreeks tot het einde van de week op 17 november. Onze Airbnb-communitymanagers verzamelen de meestgestelde vragen over de release en ik beantwoord deze voor eind november.
Ik kijk ernaar uit om van jullie te horen en bedankt dat jullie zo'n belangrijk deel uitmaken van onze community.
Hartelijke groet,
Catherine
👉Volg de onderstaande richtlijnen voor Q&A's:
Houd het netjes wanneer je contact hebt met andere hosts en het Airbnb-team. Het is wel zo prettig als alle communicatie zinvol en opbouwend is.
We verzoeken je vriendelijk om alleen vragen over de nieuwe release van de 2023 Winter Release te stellen en ons daar relevante feedback over te geven.
Gebruik het reactiegedeelte om vragen te stellen over de release. Met de Vind-ik-leuk-knop stem je de vragen die je graag beantwoord wilt zien omhoog.
Formuleer je vraag zo duidelijk mogelijk. Verwoord wat je precies wilt weten, en ook waarom je vraag volgens jou relevant is voor alle hosts op Airbnb.
We bekijken alle vragen en maken een selectie van de meest gestelde relevante vragen. Dat zijn vragen die voor de gehele host community interessant zijn en zuiver en alleen over de functies gaan die in de 2023 Winter Release gelanceerd zijn.
Richt je vragen alsjeblieft op de functies en verbeteringen die deel uitmaken van de november-updates. Bewaar al je overige vragen voor een volgende keer.
Wij behouden ons het recht voor om reacties te verwijderen die niet aan de bovenstaande richtlijnen voldoen.
We gaan ons best doen om op al jullie kritische kanttekeningen bij de nieuwe Winter 2023 Release te reageren.
I sincerely think that our rural destinations in particular are one of Airbnb's great strengths.
To introduce the whole world to France in all its diversity with authentic hosts like us and allow everyone to enrich themselves by getting to know travelers we would never have met without Airbnb.
However, there is currently a bone, well here we say a c... In the soup.
The current rating system with its location item often penalizes hosts despite a largely positive evaluation, often, on all other items.
It appears necessary, in the opinion of many hosts, to improve this criterion.
Today everything is done in advance so that the traveler knows where he is booking, so no errors or surprises are possible.
However, when he comes to this item, his response is often quite negative.
While we do not have, as yesterday, a way to change the location of our accommodation.
Our address remains our address.
I hope that with the help of Catherine and the members of the Community we will progress.
Thank you Marielle for being an authentic host, you make the France we love shine.
Looking forward to 😊 thank you Catherine for being there with us.
Thank you for your thoughtful and enlightening post. I must say, this update seems to be one of the most impressive ones Airbnb has rolled out, and I'm truly grateful for the immense effort put into this significant venture. The updates are remarkable, with some appearing so well-tuned to our needs that they seem as if they were crafted by hosts themselves!
With that said, I've also observed that certain updates, such as the Guest Favorite feature, have sparked diverse opinions. In light of this, I have a couple of questions:
1. How does Airbnb plan to address concerns about the Guest Favorite feature, particularly regarding its criteria and transparency? There have been discussions about inconsistencies and the ubiquity of this badge in certain areas. How will Airbnb ensure that this feature genuinely distinguishes outstanding listings?
2. In response to the varied feedback on some updates, how does Airbnb plan to integrate host and guest feedback into future developments? What processes are established for the community to actively contribute to or propose modifications to the platform?
Your efforts in fostering a platform that continuously evolves and adapts to the needs of its community are immensely appreciated. I look forward to seeing how Airbnb will continue to innovate and enhance our hosting experience.
Hi @Dolly36 ! These are surely some great and well-framed questions!! Thank you so much for sharing your lovely comment for Catherine as well as asking questions pertaining to the impact these overall updates have on our wider Host Community!
Which has been your most favourite part of this update?
Thank you for your comment and for engaging with us in the discussion. Regarding my favorite update, it's challenging to pick just one, given the array of fantastic improvements we've seen. Each one is remarkably intuitive, as I mentioned earlier. However, if I have to choose, the Listings tab stands out because it just makes sense to access our listings from the home screen. Another top pick for me is the amenities search feature, because it enhances our experience as we no longer have to endlessly scroll to see if an amenity is listed.
Hey Dolly..... you are spot-on in your first comment. In my community, and even among the Brazilian community leaders, guest favourite has ignited hundreds of comments on the lack of transparency of the rules and terms to get the badge. Many contacted customer support who each time gave different answers, and considering the actual very low quality of customer support, there is a huge worry about the 1% quality-related customer services issues. How that will be calculated? is the customer support attendant that will put a flag when a guest call? and if the problem was solved and the guest do not inform cx? the flag will be taken out? and about those guests who do not even know how to turn a tv, and call the host for anything but then there are never real issues. If they call CX a flag would be put in the account? and the retaliatory reports? I do love the super guest badge and I think is a great step forward in the airbnb search and ranking. it would be interesting to understand little more about it.
Je regrette qu'il ne soit pas possible de modifier l'ordre des photos quand nous les classons par pieces. ajouter une section "environnement" me semblerait interessante .
J'apprécie beaucoup de présenter les photos par pieces, ce sera beaucoup plus clair pour les visiteurs, mais je ne trouve pas la presentation avec le défilement en colonne tres agréable et un peu confus. Peut etre que la démarcation entre chaque piece n'est pas assez marquée.
Tres bonne soirée
English Translation:
Hello Catherine,
I regret that it is not possible to modify the order of the photos when we classify them by rooms. adding an “environment” section would seem interesting to me.
I really appreciate presenting the photos by rooms, it will be much clearer for visitors, but I don't find the presentation with column scrolling very pleasant and a little confusing. Perhaps the demarcation between each room is not clear enough.
J'apprécie beaucoup que vous ayez pris le temps de publier ce super feedback à propos de la visite photo, j'en prend note et vais le faire remonter pour vous !
Ciao Catherine ! Piacere di conoscerti sono un host italiano , volevo sapere quanto secondo te può aiutare i nuovi album fotografici rilasciati dal nuovo aggiornamento e se secondo te sarebbe bello e utile avere anche un video tour della struttura che possa permettere agli ospiti di avere una panoramica degli spazi reale !
un saluto ! Niccolò
English translation: Hi Catherine! Nice to meet you, I'm an Italian host. I wanted to know how helpful you think the new photo albums released by the new update would be. I also wanted to know if you think it would be nice and useful to also have a video tour of the accommodation that would allow guests to have an overview of the real space! greetings! Niccolò
Ciao @Niccolo28 ! È sempre bello leggere i commenti di host appassionati con idee innovative. Tu cosa pensi del nuovo tour fotografico? Quanto lo trovi utile? Circa la tua idea, ti riferisci a qualcosa simile ad un "tour virtuale guidato" o ad un file video sa caricare sulla piattaforma?
English translation: Hi Niccolò! It is always nice to read comments from passionate hosts with innovative ideas. What do you yourself think of the new photo tour? How useful do you find it? About your idea, are you referring to something like a "guided virtual tour" or a video file you can upload to the platform?
Ciao @Walter ! Anche un tour guidato sarebbe davvero bello e utile credo … ovviamente sono dettagli in più anche perché già adesso è molto chiara la spiegazione dell’annuncio! Credo che questa release sia veramente ottima.
English translation: Hi @Walter ! Also a guided tour would be really nice and useful I think ... obviously these are extra details also because the explanation of the announcement is already very clear now! I think this release is really good.
Grazie per la tua risposta @Niccolo28, credo tu abbia avuto un'idea molto utile, che sono certo sarà apprezzata da Catherine Powell.
English Translation: Thank you for your reply, Niccolo28. I think you had a very interesting idea, which I am sure will be appreciated by Catherine Powell.
Grazie mille! Tra l’ altro sarò a Los Angeles a breve e vedo che siete di la anche @Catherine-Powell … sarebbe bello incontrarsi per scambiare due opinioni riguardo al servizio di hosting
Thank you very much! By the way, I'll be in Los Angeles soon and I see that you're from there too @Catherine-Powell ... it would be great to meet up and exchange views about the hosting service
thanks for the Q & A for hosts following the new Winter Release. Many hosts are talking, rumbling and finding a few challenges with change as always.
In my community group seems the biggest topic is Super Host Vs. Guest Favorite - so many totally love the new Guest Favorite - I think its perfect BUT, so many hosts are thinking that their efforts as Super Host are now not counting or important and that Guests don't get to search for Super Host any longer. My guess is many guests do not search for Super Host - and therefore, the lovely banner for Guest Favorite really is a special feature.
Can there be the ability so that a guest can search for Super Host and/or/ also Guest Favorite in their search for the perfect listing?
Hey Clara, .... I think your community group should think out of the box and see super host = host - guest favourite = apt.... they are 2 different stories. I am community leader in rio and I shared my thought with some long time hosts, and most of them told me neve use that filter when they travel. Probably airbnb is taking it off, because wasn't really used. Also, although I am super host, and I think the super host badge should stay, if you think about there is a discrepancy there. Guest do not know that by giving 4 they are stating "you do not deserve to be super host" and also do not know that by giving you 5 they are saying "you deserve to be super host"...... this translate that currently you become super host for different reason rather than actually being a an amazing host. Guest to not specifically rate the person (like a question that says "is Daniel super host? ..... 1 to 10 rating indicating the cutting line), they give a general overview that then translate into super host. but if you have amazing apartments and some terrible ones, the amazing apt will average you the super host status, and the terrible ones, will fall under the super host status as well. Which means that actually the filter is useless, because you might chose a super host but getting the terrible apt of his. That why the "guest favorite"is a more sophisticated way of transmitting the actual great places
