Managing reservations made simpler

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Managing reservations made simpler

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You’ve told us that managing reservations from home or on the go could be easier and more consistent. As we did with changes to your reservations list, we’ve listened to your feedback, studied hosts’ concerns raised with the community-support team, and run research studies to understand how we could improve your experience. Here’s a sneak peek of upcoming changes built on your input.

 

Consistent information wherever you go

Soon, whether you’re managing reservations on the Airbnb app or website, you’ll have the same set of reservation details available. What’s more, anywhere you see a reservation—in your calendar, the message thread, your dashboard, or your reservations list—you’ll be able to take action right from that screen, which means it will be faster and more efficient for you to handle each reservation.

 

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More details about reservations and guests

We’re giving you more specific information about the status of each reservation. And you’ll also get more details about the guest associated with each reservation without having to click into their profile. You’ll know how long they’ve been on Airbnb, what languages they speak, and if they’re a host like you, so you can make confident booking decisions and interact with your guests efficiently and quickly, all from one screen.

 

More payment details

You’ve told us that you wanted your expected payout dates to be even more visible. Numerous hosts called our  community support team about this, so we made sure payout dates were easier to find. We’ve added a link to your transaction history and expected payout dates alongside every reservation.

 

Answers to your frequently asked questions, right where you need them

By studying the types of questions that come up most often for inquiries and reservations, we’ve been able to anticipate what answers might be most helpful to you based on the reservation you’re currently managing. We’ve added links to reservation-specific FAQs at the bottom of every reservation so you can get the information you need, when you need it.

 

More consistent tools and views

Previously, if you had Instant Book turned on for a listing, you could only hold dates when you pre-approved a guest on the website. Now you can do so in the app too. And the private notes feature, which was previously available only in the calendar, is now available anywhere you see a reservation.

 

All these improvements are coming your way in the next few months, and we hope they help make quick work of managing your reservations. Thanks to all the hosts who gave us feedback and joined focus groups. Let us know what you think of these changes and others you’d like to see.

2,467 Replies 2,467

what dumb thing to say! not only is your info wrong & everybody knows it & it's not even anything to do with airbnb policy, but your advice is useless as well. 

Many Co-hosts are not property owners. I agree Hosts need to be responsible for the accounting & tax management though.

Yes ,I agree 100%.

That's a rather judgmental, rude, and potentially completely inaccurate statement you made, Elizabeth.  Not being her CPA, how would YOU know how she accounts for her taxes?  

 

Just because she's not using the system the way that YOU use the system, doesn't make it "wrong", Elizabeth.

 

Perhaps you could make future choices to have some understanding for people that are not just like you?

 

We're all in this together.

 

-Kevin

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Could you point out where it says that a co-host is a property owner?  Airbnb is actually quite explicit that a co-host could be a friend or employee.  Do you often tell other people how to manage their lives, incorrectly? 

Elizabeth, please check my answer to Daniela. You are looking at the issue from a perspective that might not be the same for others like me. My co host is my daughter and a friend of mine and we help one another in managing our properties through airbnb. They are, of course not, cleaning ladies whose taxes I do not wan to pay !

Although I agree with your reply, I think anyone you designate can be a co-host, and they could be compensated from the platform.

 

I don't see why they can't be both or either/or

 

Co-host not the owner. Usually not the owner.

A co-host is whatever you want it to be. You are just ignorant and controlling. Have a nice day.

untrue. .. my cohost does the cleaning & meets guest for check in. I manage everything else from bookings, supplies, home essentials. I pay the cohost cohost cleaning fee plus a bit extra for check in process. 

No idea about the el Trumpo and the US IRS but in Australia direct payments without invoices to suppliers, would not be legal.

From March 17 through March 31 special offer to Luis for 65 a night plus security and cleaning

Happily in the US we don't need to supply invoices with everything.  I know this is common elsewhere because of the entire extra person I had to hire to send out invoices for a business I had with an Italian office. 

In the US we are different than the rest of the world... We are so ...... special; that's what they made us believe...