Managing reservations made simpler

[Airbnb]

You’ve told us that managing reservations from home or on the go could be easier and more consistent. As we did with changes to your reservations list, we’ve listened to your feedback, studied hosts’ concerns raised with the community-support team, and run research studies to understand how we could improve your experience. Here’s a sneak peek of upcoming changes built on your input.

Consistent information wherever you go

Soon, whether you’re managing reservations on the Airbnb app or website, you’ll have the same set of reservation details available. What’s more, anywhere you see a reservation—in your calendar, the message thread, your dashboard, or your reservations list—you’ll be able to take action right from that screen, which means it will be faster and more efficient for you to handle each reservation.

More details about reservations and guests

We’re giving you more specific information about the status of each reservation. And you’ll also get more details about the guest associated with each reservation without having to click into their profile. You’ll know how long they’ve been on Airbnb, what languages they speak, and if they’re a host like you, so you can make confident booking decisions and interact with your guests efficiently and quickly, all from one screen.

More payment details

You’ve told us that you wanted your expected payout dates to be even more visible. Numerous hosts called our  community support team about this, so we made sure payout dates were easier to find. We’ve added a link to your transaction history and expected payout dates alongside every reservation.

Answers to your frequently asked questions, right where you need them

By studying the types of questions that come up most often for inquiries and reservations, we’ve been able to anticipate what answers might be most helpful to you based on the reservation you’re currently managing. We’ve added links to reservation-specific FAQs at the bottom of every reservation so you can get the information you need, when you need it.

More consistent tools and views

Previously, if you had Instant Book turned on for a listing, you could only hold dates when you pre-approved a guest on the website. Now you can do so in the app too. And the private notes feature, which was previously available only in the calendar, is now available anywhere you see a reservation.

All these improvements are coming your way in the next few months, and we hope they help make quick work of managing your reservations. Thanks to all the hosts who gave us feedback and joined focus groups. Let us know what you think of these changes and others you’d like to see.

[Susan230]

So how do you claim that at the end of the year? I'm referring to the cleaning service. Are you "Double Dipping" here? Meaning you list them as a Co-host, then at the end of the year you use them as a deduction?

[Jason762]

How about "none of your business" and "not helpful" and how is that relevant to the main theme here re: co-host payouts?  All of you busybodies interested other people's 😞

[Susan1635]

Basically as Elizabeth explained, unless your co-host had any investment in starting the business or any risk of loss, you are paying her similar to any boss paying an employee.  To make it simple you can issue the co-host a 1099 with the income she received in the current year.  You must issue the 1099 by Jan 31st of the following year.  It would not be double-dipping.  What you pay the cohost it is a deduction to you and income to the cohost.  This discussion applies to all, but some will choose to ignore, which will work until you are audited.  Hope this helps.  If I have misstated I stand corrected by someone more knowledgeable.

[Alex1009]

Thank you for being so nice and explain how things work.  Is the Trump fatigue that make people a little nasty here sometimes...  they are not bad... they are just fatigued...

[Carmen909]

I agree with that! The cleaning should receive the payment at the same time I get it.

Carmen Lemon

[Alex1009]

the cleaning service should get the money when they clean if they clean... sometimes I clean it myself.

[Frano5]

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@Judi36 wrote:

I agree. I miss the co-hosts. My co-host was actually the cleaning service that I use that is an Airbnb affiliate - Hostwell. It made things SO MUCH easier when they received payment at the time of booking. Now they have to invoice me and then I send the a payment. 

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[Nola16]

I do not want my cleaning service to get paid automatically.  She is a private contractor who cleans for other air bnb's, not an employee.  In some states, if you are audited, you risk being seen legally as an employer with employees, depending on how your business is set up with your attorney and listed with your state.  In most states, is much simpler to pay private contractors because you do not have to be responsible for withholding tax, S.S., etc. as you do if the state sees you as an employer with an employee.  This might be why AirBnB switched it...I don't know...

[Barros0]

Thats a must have Judi36, i agree 200%!

[Grace13]

This! The new change is awful I agree

[Liz-And-Melissa0]

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[Brad115]

Sooooo would LOVE the co host split back

[Alexandra649]

Definitely! It was such a convenient option!

[Jackie322]

I agree, pls put co host payment back. My co host has been complaining. she is working harder than me, most of the time im out of town for work and she is doing everything for the guest.

[Elaine14]

More importantly, redo the direct payments for the cleaners please!