Airbnb does not respect my minimum stay

Answered!
Debra108
Level 3
Silver Spring, MD

Airbnb does not respect my minimum stay

I have specified 45 days as a minimum on my listing. However, recently I was contacted by a guest who wanted a 30 day stay and another that wanted 9 days.

 

 I’m pretty sure that Airbnb customer support would tell me that they want to give me the chance to accept any guest- because they recently told me that in regards to my 2 days between guests when they overrided my requirement.

 

However I don’t want any guest — I want to be respected in my request for my minimum stay. Does anyone else have this problem with Airbnb?

Top Answer

@Debra108 A guest can’t ‘over ride’ your preferences. They can send you an inquiry, which is simply a question. This guest was asking if you would waive your min stay for them. If they sent you a request (to book), then it will be for your selected min stay length only. You only need to reply to the inquiry stating ‘sorry, not possible’. 

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16 Replies 16

@Debra108 Yes, two of your listings have the 45 minimum set, with availability, and your 'Upstairs Right' listing has a 90 day minimum and no availability. If a guest put in a search for say a 14 night stay, your listings would not appear to them. If a guest did come across your listing somehow anyway...maybe searching without dates, as I mentioned they can send you an inquiry asking you if you will waive your min stay requirement. You are under no obligation to do that. Airbnb cannot force you to, either.

Debra108
Level 3
Silver Spring, MD

Thank you to @Sarah977 and @Colleen253 for your responses.  Very helpful.