Error code: 404 - what's going on?

[Sonia1912]

I have some listing that are managed by a company.  They've been up for a month or two now. 

About 10 days ago, 1 listing went dark - the link just went to a page that said Error code: 404, and it could not be found on the website by doing a search for that location.  A week later it reappeared. The management company said Airbnb had to do additional verifications.

Then the 2nd listing went dark - same thing. It has been 4 or 5 days now.  We've had quite a few guests and good reviews.  So what was the problem?

What's going on? Is this really something that Airbnb does? Take down listings for a week at a time to verify things? I have not been asked to provide any additional info. Summer is the busiest season and this is eating into my ROI!!

Anyone have any answers?