Hosting Property Logo for Listing

[Andrew3226]

Hi, hi,
We have created a personalised logo (not Airbnb's) for our residence.  I would like to upload it and have it visible on our listing as well as incorporated in every message we send to Guests.

I could have sworn I have seen the facility in the Airbnb Listing program but I can't find it now....  I thought it was an option to upload a particular type of photo from a drop down or check box.  I am using the Professional Hosting Tools.

TIA Andy

[Bhumika · Accepted solution]

Hi @Andrew3226 ,  Welcome to the Community Center!

Have you managed to find more information on this one or connected with Airbnb Customer Support? There is no direct way of adding a Company's logo to the listing, but I wanted to share this article in case it helps you with a better idea of Joining Airbnb as a company or managing company info on an account. 

Keep us posted if you have already tried out these steps!

[Andrew3226]

Hey Bhumika,

Thankyou very much for your message. 😎

The logo is actually property specific rather than a company logo.  A company listing for our Airbnb account will not be appropriate and I have gone through your article to check our positioning - thankyou again.

But good idea to connect now with Customer Support.  I am almost positive there was a way to load a logo onto the account - because I started the process.  But unfortunately our logo format was too large, was automatically cropped and didn't look any good at all.  The associated Help file for the logo option said it would insert the logo into all Airbnb correspondence with customers.  I'm in the process of getting a new version of the logo prepared and hoping to start using the facility.
Again, many thanks.  Will chat up Customer Service and look forward to our next interaction on the Community Centre.

Regards,
Andy Rankin