Incorrect phone number being supplied to guests
07-03-2025
03:40 PM

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07-03-2025
03:40 PM
Incorrect phone number being supplied to guests
Hi,
We have a number of team members - some work with the guests, some behind the scenes.
The phone number of one of the team members that works behind the scenes is being given to guests.
How do we find where the phone number is that is being provided to guests and where do we change it?
07-03-2025
03:40 PM
2 Replies 2
12-03-2025
02:13 PM

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12-03-2025
02:13 PM
Hello @Alison1248 👋
I hope you're well. It's been a little while since you posted and I wanted to share some info I have found:
After a booking is accepted, all phone numbers on an account will be displayed to the other party, whether you’re a guest or a Host.
I also headed to the Help Center and found this article that should help you edit the contact telephone numbers: Edit phone numbers on your account
Let us know if you manage to update them successfully! 😊
12-03-2025
02:13 PM
5 hours ago

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5 hours ago
Hi @Rebecca
Thanks - does that include all Team members phone numbers as well?
it does not say in the article
5 hours ago

