Iphone app notification won't go away

[Joshua20]

Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website. 

Joshua

[Jake320]

This didn’t work for me.  I tried logging out and even deleting the app.  I had clicked everything but clicked on the messages tab even though I didn’t show to have any new messages.  There was a notification for a new privacy agreement I had to clear.  That solved it for me!  Hope that helps!

[Annie1876]

To be honest we call airbnb when we have a problem and someone manages to help. We cannot seem to get the hang of the website online questions. Sometimes the chat box is helpful too. 

[Helen0]

Nope. Doesn't work. I have had 7 outstanding notifications showing on my phone for days now - nothing I try makes them go away even though there is nothing I haven't dealt with. 

[Mike-And-Jane0]

@Helen0 If you go into your messages and filter on 'unread' you might find your problem. We had a notification that refused to go away but it was a message (from months ago) that suddenly showed up as unread even though I had read it.

[Claire1783]

Didn't work for me.

[Mike-And-Jane0]

@Claire1783 there seem to be two message inboxes. One for hosting and one for traveling. Try to find both of these and you might find the elusive message.

[Ryan3528]

This fixed it for me! Thanks Mike!

[Channon0]

Thank you so much Andrew.  This has been bugging me for a few days too but now it is fixed.  Cheers

[Kolrick0]

Logging out of the app and logging back in again fixed it for me too.

[Liz94]

I tried logging in and out and it cleared at; now it's back again. Do I have to log in and out every time? Is there a glitch that their engineers need to fix?

[Lisa5469]

Same here. Logging out fixed it briefly, but now it’s back. 

[M32]

I am having the same issue, logging in and out has no effect.  Why does Airbnb not have any technical support?  Although this is quite irritating, I shudder to think how lost I would be if I had a major issue I could not resolve!

[Alice101]

Thanks Andrew! That little red notification bubble was driving me crazy when I couldn't tell where it was coming from, and now it's gone! aaaaaaaand *zen*.

[Rose65]

Thank you!!!

[Bryan88]

Logging out worked for me! Thank you! 🙂