Iphone app notification won't go away
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08-09-2016
04:19 AM

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08-09-2016
04:19 AM
Iphone app notification won't go away
Dear Community,
I have a notification showing on my Airbnb app but no pending requests or messages at all. I've looked extensively, anyone have any ideas how to clear this as it may prevent me from replying to an actually request in a timely manner. I have redownload the app, turned notifications on and off. No notifications appear on the dashboard of the website.
Joshua
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Top Answer
09-09-2016
06:01 PM

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09-09-2016
06:01 PM
Logging out of my account on the app, and then logging back in seemed to do the trick for me. You can find the Logout button under the Settings.
152 Replies 152
09-07-2020
06:08 PM

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09-07-2020
06:08 PM
This didn’t work for me. I tried logging out and even deleting the app. I had clicked everything but clicked on the messages tab even though I didn’t show to have any new messages. There was a notification for a new privacy agreement I had to clear. That solved it for me! Hope that helps!
09-07-2024
08:52 PM

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09-07-2024
08:52 PM
To be honest we call airbnb when we have a problem and someone manages to help. We cannot seem to get the hang of the website online questions. Sometimes the chat box is helpful too.
09-07-2024
08:52 PM
05-11-2021
12:53 PM

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05-11-2021
12:53 PM
Nope. Doesn't work. I have had 7 outstanding notifications showing on my phone for days now - nothing I try makes them go away even though there is nothing I haven't dealt with.
05-11-2021
12:53 PM
05-11-2021
12:59 PM

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05-11-2021
12:59 PM
@Helen0 If you go into your messages and filter on 'unread' you might find your problem. We had a notification that refused to go away but it was a message (from months ago) that suddenly showed up as unread even though I had read it.
05-11-2021
12:59 PM
24-03-2022
10:50 AM

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24-03-2022
10:50 AM
Didn't work for me.
24-03-2022
11:14 AM

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24-03-2022
11:14 AM
@Claire1783 there seem to be two message inboxes. One for hosting and one for traveling. Try to find both of these and you might find the elusive message.
24-03-2022
11:14 AM
22-01-2024
10:33 PM
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22-01-2024
10:33 PM
This fixed it for me! Thanks Mike!
22-01-2024
10:33 PM
11-09-2016
04:26 AM

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11-09-2016
04:26 AM
Thank you so much Andrew. This has been bugging me for a few days too but now it is fixed. Cheers
11-09-2016
04:26 AM
11-09-2016
05:31 AM

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11-09-2016
05:31 AM
Logging out of the app and logging back in again fixed it for me too.
20-09-2016
07:57 PM

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20-09-2016
07:57 PM
I tried logging in and out and it cleared at; now it's back again. Do I have to log in and out every time? Is there a glitch that their engineers need to fix?
15-07-2020
12:58 PM

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15-07-2020
12:58 PM
Same here. Logging out fixed it briefly, but now it’s back.
27-02-2017
05:49 PM

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27-02-2017
05:49 PM
I am having the same issue, logging in and out has no effect. Why does Airbnb not have any technical support? Although this is quite irritating, I shudder to think how lost I would be if I had a major issue I could not resolve!
21-09-2016
12:27 PM

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21-09-2016
12:27 PM
Thanks Andrew! That little red notification bubble was driving me crazy when I couldn't tell where it was coming from, and now it's gone! aaaaaaaand *zen*.
21-09-2016
12:27 PM
23-09-2016
01:54 PM

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23-09-2016
01:54 PM
Thank you!!!
23-09-2016
01:54 PM
04-02-2024
05:42 AM

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04-02-2024
05:42 AM
Logging out worked for me! Thank you! 🙂
04-02-2024
05:42 AM

